Kyla Valencia
Jemez Pueblo
Summary
Dedicated sales associate with a strong focus on customer service and team collaboration. Known for enhancing shopping experiences and maintaining operational efficiency.
Overview
2
2
years of professional experience
Work History
Sales Associate
Walatowa Visitor Center
Jemez Pueblo
2026.06 - Current
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure efficient store operations.
- Engaged with visitors to enhance their overall shopping experience.
- Managed inventory by restocking shelves and tracking product availability.
- Educated customers on local attractions and visitor center offerings.
- Handled customer inquiries and resolved issues promptly and professionally.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Completed daily recovery tasks to maintain organization and cleanliness in store areas. to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
Summer Recreation Assistant
Pueblo Of Jemez
Jemez Pueblo
2025.06 - 2025.07
- Planned recreational activities for community members.
- Supported staff during events and programs to ensure smooth operations.
- Assisted in maintaining cleanliness of facilities to promote a welcoming environment. and organization of recreational facilities.
- Provided customer service to visitors and participants of activities.
- Set up equipment and materials for various recreational programs.
- Engaged community members to promote participation in upcoming events and activities.
- Monitored safety protocols during recreational events to ensure participant well-being.
- Planned and implemented programs to help participants build physical strength and stamina.
- Built relationships with members and guests, fostering a welcoming environment that encouraged repeat visits.
Education Assistant
Pueblo of Jemez
Jemez Pueblo
2024.06 - 2024.07
- Assisted educators in implementing effective lesson plans and instructional strategies. lesson plans and instructional strategies effectively.
- Monitored student behavior and guided positive interactions to support learning.
- Collaborated with staff to address individual student needs and challenges.
- Prepared educational materials and resources to enhance lesson engagement.
- Assisted with the preparation of lesson materials and activities.
- Proactively monitored student behaviors and tracked movements to ensure safety in and out of classrooms.
- Supported students in completing assignments independently.
- Participated in training sessions to enhance educational support skills.
- Organized classroom supplies and maintained an orderly environment.
Education
Jemez Valley High School
Jemez Pueblo, NM2026-07
Skills
- Inventory management
- Customer service
- Team collaboration
- Event planning
- Educational support
- Communication skills
Timeline
Sales Associate
Walatowa Visitor Center
2026.06 - Current
Summer Recreation Assistant
Pueblo Of Jemez
2025.06 - 2025.07
Education Assistant
Pueblo of Jemez
2024.06 - 2024.07
Jemez Valley High School