Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Professional Development
Professional Development

Kyla Whitlow-Bills, CCMA

Atlanta,GA

Summary

Recent CCMA graduate with extensive knowledge of medical regulations and policies, offering strong dedication to informed patient care, administrative excellence, and confidentiality.

Overview

1
1
year of professional experience
1
1
Certificate

Work History

PRN Medical Assistant- General Surgery Speciality

Emory Decatur Hospital
05.2024 - Current
  • Responsible for routine clinical duties such as taking vital signs, administering a limited profile of medications per approved policy, performing simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment and maintaining examination rooms in an outpatient care setting under direction of a licensed provider, LPN or RN.
  • supported patient and practice operations including patient check in/out, responding to patient requests, reinforcing patient and family education and visitor/telephone reception.
  • Maintained patients' charts and records data, ensuring proper identification, documentation, routing and confidentiality.
  • Maintains a clean and healthy environment in compliance with Universal Precaution guidelines and safety standards.
  • Ordered, verified and stores unit supplies
  • Collaborated with multidisciplinary teams to ensure optimal surgical outcomes for patients.
  • Assisted in complex surgeries, consistently adhering to strict safety protocols and surgical guidelines.
  • Improved post-operative recovery times by implementing effective pain management strategies and monitoring patient progress.
  • Participated in research projects, contributing to the advancement of general surgery knowledge within the field.

Medical Assistant

Aylo Health- Family Medicine
04.2023 - 10.2023
  • Assisted with 20% of insurance verification and billing tasks, ensuring timely reimbursements and minimizing errors.
  • Organized 80% of patient referrals to specialists, facilitating timely access to necessary healthcare services.
  • Managed confidential patient information in compliance with HIPAA regulations, safeguarding sensitive data from unauthorized access or disclosure.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Educated patients on preventative care measures, effectively reducing the risk of future health complications.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Supported clinical staff during examinations and procedures, ensuring timely completion of tasks and optimal patient comfort.
  • Facilitated seamless transitions between specialists or departments for patients requiring additional care or consultations.
  • Collaborated with clinical staff to implement quality improvement initiatives that enhanced overall clinic performance metrics.

Education

Certified Clinical Medical Assistant - Clinical Medical Assisting

U.S. Career Institute, Atlanta, GA
02.2024
  • Dean's List
  • 3.8 GPA
  • Ranked in Top 10% of class

High School Diploma -

Shaker Heights High School, Shaker Heights, Ohio
06.2019

Skills

    • Medical billing and coding
    • Vital signs monitoring
    • Specimens collection and processing
    • Physician support
      • Venipuncture Expertise
      • HIPAA Compliance
      • Laboratory procedures
      • EKG Monitoring

Certification

Certified Clinical Medical Assistant - NHA #A5J6W9P6

expiration: 02/2026


Basic Life Support- American Heart Association

Ecard Code #245417122220

expiration: 03/2026

Timeline

PRN Medical Assistant- General Surgery Speciality - Emory Decatur Hospital
05.2024 - Current
Medical Assistant - Aylo Health- Family Medicine
04.2023 - 10.2023
U.S. Career Institute - Certified Clinical Medical Assistant, Clinical Medical Assisting
Shaker Heights High School - High School Diploma,

Professional Development

Career Break


During my career break, I continued my USCI CCMA program virtually. After graduating from the program in February of 2024,  I passed the NHA's Certified Clinical Medical Assistant exam and obtained my BLS certification from AHA. However, the most rewarding aspect of spending these few short months remotely was the opportunity to be a hands-on mom at home!

Professional Development

Career Break


During my career break, I continued my USCI CCMA program virtually. After graduating from the program in February of 2024,  I passed the NHA's Certified Clinical Medical Assistant exam and obtained my BLS certification from AHA. However, the most rewarding aspect of spending these few short months remotely was the opportunity to be a hands-on mom at home!

Kyla Whitlow-Bills, CCMA