Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyla Wynter

Jacksonville,FL

Summary

Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Cashier

Harvey's Grocery Store
Jacksonville, FL
08.2023 - 08.2024
  • Handled customer complaints and concerns promptly, escalating complex issues to the direct supervisor for quick resolution.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Maintained work area and kept cash drawer organized.
  • Balance cash drawers at the end of each shift.
  • Counted tills at the beginning of the shift with starting money, and balanced and reconciled the register, reflecting financial discrepancies, refunds, and account deferrals.
  • Recommended, selected, located, and obtained products to meet customer needs.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans, and organizing candy racks.
  • Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.

Education

Certificate of Technical Studies - Information Technology

Florida State Community College
Jacksonville, FL
04-2025

High School Diploma -

Samuel W Wolfson
Jacksonville, FL
06-2023

Skills

  • Customer inquiries
  • Customer complaint resolution
  • Issue escalation
  • Effective communication
  • Customer service
  • Software installation
  • Technical troubleshooting
  • Problem solving

Certification

  • Information Technology Analysis

Timeline

Customer Service Cashier

Harvey's Grocery Store
08.2023 - 08.2024

Certificate of Technical Studies - Information Technology

Florida State Community College

High School Diploma -

Samuel W Wolfson

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