Kylah Washington
Richmond,Texas
Summary
Dependable and motivated hospitality professional with experience in fast-paced, customer-focused environments. Recognized for leadership, punctuality, and strong communication skills. Proven ability to train new team members, maintain high service standards, and adapt quickly to new environments. Eager to expand professionally into more creative and brand-focused opportunities while continuing to deliver excellence in team-based settings.
Overview
1
1
year of professional experience
Work History
Server
Walkons
Jackson, MS
10.2025 - 12.2025
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Buffalo Wild Wings
Rosenberg, TX
07.2025 - 10.2025
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Brick House Tavern + Tap
Sugar Land, TX
01.2025 - 06.2025
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Delivered food and beverages efficiently, ensuring accuracy in orders and presentation.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new team members on menu knowledge and service standards.
- Managed dining room flow during peak hours, optimizing seating arrangements for efficiency.
- Upsold menu items effectively, contributing to increased customer satisfaction and sales volume.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
No Degree - Psychology
Jacksin State University
Jackson, MSSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Time management
- Very Creative
- Outgoing
Timeline
Server
Walkons
10.2025 - 12.2025
Server
Buffalo Wild Wings
07.2025 - 10.2025
Server
Brick House Tavern + Tap
01.2025 - 06.2025
No Degree - Psychology
Jacksin State University