Hi, I’m
Kylan James
Manel,TX
Summary
Motivated and dedicated business administration graduate with a strong academic foundation and a passion for making a positive impact in the workplace. Possessing a comprehensive understanding of business principles and a commitment to learning and growth, I am eager to leverage my education to contribute to the success of a dynamic organization. Adaptable and quick to learn, I excel in problem-solving, critical thinking, and collaboration, which allows me to effectively navigate complex business challenges.
Overview
5
years of professional experience
Work History
RCW Enterprise, Oil And Gas Consulting
Administrative Assistant
2021.01 - Current (3 years & 8 months)
Job overview
- Manage complex calendars, schedule appointments, coordinate meetings, and arrange travel logistics
- Prepare and format documents, reports, presentations, and correspondence with accuracy and attention to detail
- Utilize office software and tools, such as Microsoft Office Suite, to create documents, spreadsheets, presentations, and databases
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
T-Mobile
Mobile Expert
2022.06 - 2023.05 (11 months)
Job overview
- Conduct comprehensive consultations with customers to assess their current mobile plans, identify potential areas for optimization, and recommend suitable plans and features to enhance their experience
- Engage with customers in a friendly and professional manner, actively listening to their needs and providing tailored solutions to meet their mobile communication requirements
- Assist customers in setting up new devices, transferring data, and troubleshooting technical issues to ensure smooth transitions and optimal functionality
- Collaborate with team members and managers to achieve individual and store sales targets, actively participating in team meetings and training sessions
- Adhere to T-Mobile's policies and procedures, including compliance with sales guidelines, privacy regulations, and customer data protection.
Cajun Elite
Volleyball Coach
2018.01 - 2022.01 (4 years)
Job overview
- Developing and implementing a comprehensive coaching program for the volleyball team
- Ensuring compliance with all relevant policies, procedures, and regulations, including those related to safety, health, and ethical conduct
- Coached individuals between the ages of 12 and 18 on volleyball techniques
- Develop and implement a comprehensive training program to enhance the skills and performance of high school volleyball players
- Evaluate player abilities and strengths to assign positions and develop game strategies that maximize team performance.
JPMorgan Chase
Associate Banker
2019.01 - 2021.01 (2 years)
Job overview
- Developed and maintained strong customer relationships, providing exceptional service and advice
- Address client inquiries, concerns, and complaints promptly and professionally, resolving issues and escalating complex matters when necessary
- Collaborate with clients to identify their financial needs and goals, offering appropriate solutions such as savings accounts, credit cards, loans, and investment options
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse
Education
The University of Louisiana At Lafayette
Bachelor of Science from Business Administration
05.2023
Skills
- Microsoft Office proficiency
- Conflict resolution
- Decision-making
- Multitasking
- Time management
- Adaptability
- Customer Service
- Negotiation
Timeline
Mobile Expert
T-Mobile
2022.06 - 2023.05 (11 months)
Administrative Assistant
RCW Enterprise, Oil And Gas Consulting
2021.01 - Current (3 years & 8 months)
Associate Banker
JPMorgan Chase
2019.01 - 2021.01 (2 years)
Volleyball Coach
Cajun Elite
2018.01 - 2022.01 (4 years)
The University of Louisiana At Lafayette
Bachelor of Science from Business Administration
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