KYLA SAI ALAPAG YLAGAN
HOUSTON
Summary
Ambitious student with excellent communication skills and a quick learner. Dependable team member trained in register operations and customer service, contributing to smooth front-end operations and exceeding customer needs. Reliable, team-oriented, and efficient in all tasks.
Overview
1
1
year of professional experience
Work History
FRONT OF THE HOUSE CREW
The Baker's Son by Valerios
11.2024 - Current
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
- Worked well with teammates and accepted coaching from management team.
- Stocked shelves to organize aisles in assigned department.
CASHIER/CREW
Red Ribbon
05.2024 - 11.2024
- Organizing and restocking the front with packed products.
- Packing up fresh products from the kitchen, handling the front with cashier work and customer assistance, cash handling, and operation of POS system.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
Education
DENTAL HYGIENE - Health and Science course major, Dental Hygiene Program
HOUSTON COMMUNITY COLLEGE
05.2025
Highschool Diploma -
ALIEF TAYLOR HIGH SCHOOL
Houston, TX06.2023
Skills
- Cash Handling and Operation of POS System
- Customer Assistance and Customer Service
- Exceptional Communication
- Inventory Tracking and Handling
- Point-of-sale transactions
- Telephone etiquette
- Basic math
Work Skills
- Cash Handling and Operation of POS System
- Customer Assistance and Customer Service
- Exceptional Communication
- Inventory Tracking and Handling
Languages
English
Native or Bilingual
Tagalog/Filipino
Native or Bilingual
Timeline
FRONT OF THE HOUSE CREW
The Baker's Son by Valerios
11.2024 - Current
CASHIER/CREW
Red Ribbon
05.2024 - 11.2024
DENTAL HYGIENE - Health and Science course major, Dental Hygiene Program
HOUSTON COMMUNITY COLLEGE
Highschool Diploma -
ALIEF TAYLOR HIGH SCHOOL
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