KYLE ABRAHAM
Fort Lauderdale,FL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Flight Attendant
JetBlue
Fort Lauderdale, FL
06.2023 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Airport Operations Coordinator
JetBlue
Fort Lauderdale, FL
01.2023 - 06.2023
- Coordinating the daily task for all gate agents, ensuring timely placement of gate agents, working with JetBlue Operations, checking daily roster, and using a Gate Management System.
- Improved overall team efficiency by streamlining communication and implementing best practices in task management.
- Conducted regular progress evaluations, identifying areas for growth and providing constructive feedback to team members.
- Entered data, generated reports, and produced tracking documents.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Airport Operations Agent
JetBlue
Fort Lauderdale, FL
08.2021 - 01.2023
- Assisting customers with check-in, boarding process, lost bags, rebooking, and maintaining sensitive paperwork.
- Supported smooth airport operations through effective communication with airline representatives, pilots, and other ground services staff.
Education
Bachelor of Science - Information Technology
FLORIDA INTERNATIONAL UNIVERSITY
MIAMI, FL08.2021
Skills
- Coding in Python, Java, and C Plus
- Time Management
- Staff Management
- Scheduling and calendar management
- Data Entry
- Customer Service
- Staff Supervision
- Event Coordination
Quote
"If there is no struggle, there is no progress" - Frederick Douglass
References
- Arlene Daley, General Manager Inflight Base Performance, JetBlue Airways, (954) 233-4779
- Perlla Santos, Airport Ops Manager, JetBlue Airways, (954) 233-2635
- Alexis Morel, General Manager Airport Ops, JetBlue Airways, (347) 279-0210
Affiliations
- Kappa Alpha Psi Fraternity, Inc.
Timeline
Flight Attendant
JetBlue
06.2023 - Current
Airport Operations Coordinator
JetBlue
01.2023 - 06.2023
Airport Operations Agent
JetBlue
08.2021 - 01.2023
Bachelor of Science - Information Technology
FLORIDA INTERNATIONAL UNIVERSITY