Kyle Alexander
Tyler,TX
Summary
Professional with experience in patient enrollment, database management and customer service. Expertly manages database software and systems and provides superior support for diverse needs. Knowledgeable about patient information management systems and best practices in healthcare.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registrar
Hospitality Health ER
07.2023 - Current
- Streamlined registration processes by implementing efficient online systems and reducing wait times.
- Ensured accurate patient records by diligently maintaining and updating information in the database.
- Facilitated seamless information processing for patients with timely processing of requests and effective communication.
- Enhanced patient satisfaction by addressing concerns promptly, providing solutions, and offering guidance on registration matters.
General Manager
Anytime Fitness
07.2021 - 05.2022
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Promoted gym through tours, contact marketing and community outreach
- Responsible for membership sales and for ensuring membership satisfaction.
Fitness Director
Anytime Fitness
02.2021 - 07.2021
- Improved member retention by creating and implementing engaging fitness programs tailored to individual needs.
- Enhanced overall gym experience by consistently maintaining a clean, organized, and safe workout environment.
- Increased personal training revenue by developing targeted marketing strategies for fitness services.
- Collaborated with health professionals to design specialized exercise regimens for clients with medical conditions.
Fitness Coach and Group Fitness Instructor
Crunch Fitness
10.2019 - 02.2021
- Improved client fitness levels by designing and implementing personalized workout plans tailored to individual needs.
- Boosted overall gym membership retention rates through consistent follow-up and exceptional client support.
- Delivered high-quality group fitness classes, ensuring a safe and enjoyable experience for all participants.
- Increased gym revenue by promoting and selling personal training packages to new and existing clients.
Education
Bachelor of Science - Health Administration
University of Texas At Tyler
Tyler, TX05.2024
Associate of Science - Exercise Science
Tyler Junior College
Troup, TX05.2019
Skills
- Interdepartmental Collaboration
- Enrollment Management
- Report Generation
- Customer Retention
- Operations Oversight
- Customer Relationship Management
- Account Management
- Fitness Assessments
- Health Promotion
Certification
- CPR, First Aid and AED Certified - May 2022-May 2024
Timeline
Registrar
Hospitality Health ER
07.2023 - Current
General Manager
Anytime Fitness
07.2021 - 05.2022
Fitness Director
Anytime Fitness
02.2021 - 07.2021
Fitness Coach and Group Fitness Instructor
Crunch Fitness
10.2019 - 02.2021
Bachelor of Science - Health Administration
University of Texas At Tyler
Associate of Science - Exercise Science
Tyler Junior College
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