Kyle Applegate
Houston,TX
Summary
Five years in the United States Navy (September 2007-September 2012) Petty Officer 3rd Class in the field of Avionics, Three years as a Plane Captain on F/A-18E/F Super Hornets, One year as a Collateral Duty Inspector, One year as a Team Leader on Weapons Release and Control checks, Two years of Troubleshooting and Final Checker, One year total in Retail Management and Guest Experience Management, 4 years in Medical Support Assistant
Overview
15
15
years of professional experience
Work History
Advanced Medical Support Assistant
Veterans Affairs Medical Center
06.2018 - 01.2023
- Made appointments and handled provider schedules for the entire specialty clinics Answered phones and scheduled appointments from Veterans calling in Responsible for keeping doctors schedules up to standards of COVID-19 regulations Well versed in medical terminology Advanced knowledge in scheduling and using that to not cause strain on the work staff.
- Maintained strict compliance with HIPAA regulations, ensuring the protection of sensitive patient information.
- Promoted effective communication among medical staff by serving as a reliable liaison between physicians, nurses, and administrative personnel.
- Managed high call volume, addressing patient inquiries and concerns with professionalism and empathy.
- Provided exceptional customer service to patients, visitors, and colleagues, fostering a welcoming environment at all times.
Avionics Technician
US Navy
09.2007 - 09.2012
- Contributed to team efforts by collaborating with other technicians for complex repairs and installations.
- Assisted in the training of junior technicians, sharing knowledge and expertise to enhance overall team performance.
- Expedited fault identification processes using detailed schematics and wiring diagrams for effective troubleshooting methods.
- Reduced downtime for aircraft by completing avionics repairs in a timely manner without compromising quality or safety standards.
Education
Associate of Science - IT Network Security
Interactive College of Technology
Houston, TX05-2004
Skills
- Medical terminology expert Critical thinking
- Records management professional Attention to detail
- Research and data analysis HIPAA compliance
- Excellent problem solver Quality assurance
- Resourceful and reliable worker
- Adept multi-tasker
- Office support (phones, faxing, filing)
- Excellent verbal communication
Accomplishments
AWARDS AND RECOGNITIONS , Joint Meritorious Unit Award Good Conduct Medal National Defense Service Medal Global War on Terrorism Expeditionary Medal Global War on Terrorism Service Medal Humanitarian Service Medal Sea Service Deployment Ribbon
Timeline
Advanced Medical Support Assistant
Veterans Affairs Medical Center
06.2018 - 01.2023
Avionics Technician
US Navy
09.2007 - 09.2012
Associate of Science - IT Network Security
Interactive College of Technology
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