Kyle Bennett
Hampton
Summary
Dynamic Business Manager at Performance Auto Group with a proven track record in financial management and exceptional customer service. Expert in securing competitive financing solutions and mentoring teams to enhance performance. Recognized for strong selling skills and a commitment to compliance, driving a 50% increase in product penetration rates as well gross profits monthly comparable to previous months and years.
Overview
7
7
years of professional experience
Work History
Sales Professional
Performance Auto Group
02.2019 - 06.2023
- Developed and maintained strong relationships with clients to drive sales growth.
- Conducted market research to identify new business opportunities and trends.
- Delivered product presentations that effectively communicated value propositions to prospective customers.
- Collaborated with marketing teams to create targeted campaigns that aligned with customer needs.
- Trained and mentored junior sales staff on best practices and effective selling techniques.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
Business Manager
Performance Auto Group
06.2023 - Current
- Present and explain financing and leasing options to customers; secure approvals through banks, credit unions, and other lenders.
- Sell finance and insurance products such as extended service contracts, GAP insurance, Tire & Wheel as well all additional protection packages.
- Ensuring all deals are into funding quickly, as well managing a clean packet to ensure all deals are packaged and funded quickly.
- Following compliance to ensure all deals meet legal compliance standards including state and federal regulations.
- Maintain strong working relationships with financial institutions to secure competitive financing solutions for customers.
- provide exceptional customer service throughout the finance process to ensure a positive buying experience as well CSI.
- Mentor and training new hires, as well colleagues to ensure they succeed within their role.
- Track and report key performance metrics, such as product penetration rates and finance gross profit.
Education
High School Diploma -
Voorhees High School
Glen Gardner, NJ06-2019
Skills
- Financial management
- Customer service
- Employee management
- Strong selling/closing skills
- Fast learner
- Excellent problem solver
- Professional communication
- Dependable reliability
- Working efficiently with others to achieve goals
- Easy to adjust to new challenges as well work environments
Timeline
Business Manager
Performance Auto Group
06.2023 - Current
Sales Professional
Performance Auto Group
02.2019 - 06.2023
High School Diploma -
Voorhees High School
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