Kyle Berkowitz
Riva,MD
Summary
I am a Business Management graduate transitioning to the field of Human Services, where I can focus on my passion for helping others. I am seeking a challenging role where I can leverage my organizational and interpersonal skills, while gaining valuable experience that will be critical for my long term goal of achieving a Master's in Social Work. I am committed to making a positive impact in the community, and dedicated to continuous personal and professional growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Supervisor
STARBUCKS
2025.09 - Current
- Analyzed environmental factors and customer interactions to identify and address emerging needs effectively.
- Leads a team of up to 6 baristas per shift while delivering exceptional customer service with a customer first attitude.
- Assists to positive team environment by recognizing changes in partner morale and performance and communicating them to the store manager.
Territory Field Manager
RECKITT BENCKISER
2023.06 - 2024.09
- Managed inventory for 20+ health, hygiene, and nutrition brands while identifying opportunities for growth with new points of distribution across 50+ Target and Walmart stores throughout Colorado.
- Increased revenue by coordinating sale of feature product displays for key products such as Lysol, Air Wick, Mucinex, and Airborne across 30+ Walmart stores.
- Collaborated with key stake holders on a store-to-store basis to align objectives and maximize value on the execution of feature product and on-hand displays.
Commercial Sales Internship
RECKITT BENCKISER
2022.06 - 2022.08
- Served as Reckitt Liaison for CVS account regarding development of website content.
- Analyzed product reviews across Lysol disinfectant products and coordinated with internal teams to develop and execute plans for escalated products.
- Collaborated with e-commerce and brand teams to improve product presentation and messaging on CVS.com products across Lysol, Air Wick, Resolve, Woolite, Easy-off, Glass Plus, and Lime-A-Way.
Education
Bachelor of Science (BS) - Business Management
University of Maryland, Robert H. Smith School of Business
College Park, MDAssociate of Science (AS) - Business Administration
Anne Arundel Community College
Arnold, MDSkills
- Critical thinking
- Project management
- Effective Communication
- Conflict Resolution
- Adaptability
- Teamwork
- Time Management
Certification
Microsoft Office Specialist: Microsoft Excel 2016
Microsoft Office Specialist: Microsoft Excel 2016 Expert
Timeline
Shift Supervisor
STARBUCKS
2025.09 - Current
Territory Field Manager
RECKITT BENCKISER
2023.06 - 2024.09
Commercial Sales Internship
RECKITT BENCKISER
2022.06 - 2022.08
Bachelor of Science (BS) - Business Management
University of Maryland, Robert H. Smith School of Business
Associate of Science (AS) - Business Administration
Anne Arundel Community College