Kyle Biglieri
Austin,TX
Summary
Developed skills in fast-paced, team-oriented environment, focusing on operational efficiency and safety compliance. Demonstrated ability to manage logistical tasks and coordinate effectively with peers and supervisors. Seeking to transition into new field, leveraging transferable skills in problem-solving and equipment handling.
Proactive and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent communication and time management skills. Excellent safety record. Trained in flight line operations and equipment operation.
Overview
23
23
years of professional experience
Work History
Fleet Service Agent
American Airlines
10.2021 - Current
- Supported continuous improvement initiatives by evaluating current processes and recommending efficiencies where possible.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
Airport Operations Agent
JetBlue Airways Corporation
06.2019 - Current
- Check in customers, boarding procedures, ensure safety procedures are followed
- Deal with the everyday operations of paperwork and filing procedures
Bartender
Grampys
01.2014 - Current
- Make drinks, customer service, machine payouts, ordering, cleaning, ensuring count accuracy
Senior Shift Lead
Starbucks
12.2010 - 01.2014
- Daily paperwork, stocking, ordering for the store
- Maintain quality standards for product and cleanliness of the store
- P&L
- High focus on staff development and training
Area Manager
Movie Gallery
01.2009 - 10.2010
- Manage all store operations
- Human resources, hiring and firing, training
- Daily paperwork
- Setting and pushing store goals
- Writing schedules, ordering product
- Train new members of management
- Ordering and design
- Planning and setting schedule hours
- Overseeing the P&L for 7 stores
Assistant Manager
Suncoast
05.2008 - 11.2008
- Ran the store for the final two months of operation when previous manager was fired
- Manage store operations; open and close store
- Manage total store level operations, including hiring, training, evaluation, and work schedules
- Responsible for all the daily paperwork, and inventories
Co-manager
Champs Sports
11.2007 - 04.2008
- Assist manager in all areas of store level operations, including training, scheduling, reports, and inventory
- P&L statement
- Observe and coach associates in sales floor techniques and customer management skills
- Plan and delegate assignments based on workload assessment and employee schedules and availability
Manager
Sports Fan
11.2004 - 08.2007
- Monthly P & L update
- Ensure company goals were met, focusing on merchandising, visual presentation, customer service, and staff development
- #1 in the company, had $500,000+ sales gain while I was manager
- Manage total store level operations, including hiring, training, evaluation, and work schedules
- Handle all aspects of inventory, bookkeeping, and payroll
Used Car Manager
WS Autonet
04.2002 - 11.2004
- Hire and train staff
- Paid bills, daily paperwork
- Sold, financed cars
- Purchased cars
Education
Bachelor of Arts - Political Science
Arizona State University
Tempe, AZSkills
- Strong teamwork
- Fleet scheduling
- Safety awareness
- Transportation regulations
Timeline
Fleet Service Agent
American Airlines
10.2021 - Current
Airport Operations Agent
JetBlue Airways Corporation
06.2019 - Current
Bartender
Grampys
01.2014 - Current
Senior Shift Lead
Starbucks
12.2010 - 01.2014
Area Manager
Movie Gallery
01.2009 - 10.2010
Assistant Manager
Suncoast
05.2008 - 11.2008
Co-manager
Champs Sports
11.2007 - 04.2008
Manager
Sports Fan
11.2004 - 08.2007
Used Car Manager
WS Autonet
04.2002 - 11.2004
Bachelor of Arts - Political Science
Arizona State University
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