Kyle Black
Boise,ID
Summary
Hardworking employee who's enthusiastic about learning the banking field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Knowledgeable and dedicated to customer service.
Overview
7
7
years of professional experience
Work History
Service Agent
Enterprise Rent-A-Car
07.2023 - Current
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Cleaned vehicles to Enterprises standard.
- Maintained relationships with customers and employees using strong problem-solving and positive engagement skills.
- Maintained high customer satisfaction standards to meet or exceed targets.
Order Picker
Capitol Distributing
04.2018 - 03.2020
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Burrito Artist
Taco Del Mar
04.2017 - 02.2018
- Shared information with customers about menu items, preparation methods, and ingredients.
- Organized freezers, refrigerators and storage.
- Greeted guests, promoted specials, and took orders.
- Reconciled receipt totals, cash and credit payments to address shortages.
Education
BBA - Finance
Boise State University
Boise, ID05.2026
Business
College of Western Idaho
Nampa, ID05.2024
Skills
- Complaint Handling
- Customer Service
- Computer Skills
- Strong Work Ethic
- Listening Skills
- Stress Tolerance
Timeline
Service Agent
Enterprise Rent-A-Car
07.2023 - Current
Order Picker
Capitol Distributing
04.2018 - 03.2020
Burrito Artist
Taco Del Mar
04.2017 - 02.2018
BBA - Finance
Boise State University
Business
College of Western Idaho
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