Kyle Bowers
Carlsbad,CA
Summary
Psychology student with an AA degree, skilled in delivering compassionate care to special needs clients. Over ten years of experience in customer service and retail, excelling in high-pressure situations while maintaining customer satisfaction and safety. Dedicated professional with a strong background in customer service and conflict resolution. Committed to enhancing client experiences through effective communication and teamwork.
Overview
10
10
years of professional experience
Work History
Caretaker
IHSS Public Authority
Carlsbad, California
08.2023 - Current
- Administered medication and monitored health conditions.
- Aid special-needs client in managing daily activities and personal care requirements.
- Performed thorough cleaning of various areas including windows and floors to maintain cleanliness standards. using appropriate cleaning supplies.
Sales Associate
Vans Off The Wall
Carlsbad, CA
05.2022 - Current
- Guided customers in selecting footwear and apparel by utilizing in-depth product knowledge.
- Processed transactions by accepting payments, issuing receipts, and providing accurate change.
- Trained new hires by articulating and detailing roles, objectives, and processes.
- Collaborated effectively with team members to identify and leverage individual strengths
Deli Clerk
Jersey Mike's Subs
Santa Barbara, California
05.2021 - 09.2021
- Crafted fresh sandwiches tailored to customer preferences, ensuring adherence to company quality standards.
- Delivered exceptional customer service by promptly addressing complaints and effectively resolving issues.
- Maintained composure and focus during peak hours, enhancing team efficiency and customer experience.
Attractions Operator
LEGOLAND
Carlsbad, California
02.2018 - 08.2018
- Operated rides to prioritize guest safety and comfort, enhancing overall visitor experience.
- Maintained attractions equipment to ensure reliability and proper operation.
- Announced rules and regulations via PA system to promote customer awareness and compliance.
Server/Table Busser
La Costa Glen Retirement Community
La Costa, CA
05.2016 - 12.2017
- Delivered exceptional dining service, enhancing residents' dining experiences in a senior living community.
- Facilitated menu selections, accommodating dietary restrictions to ensure residents' health and satisfaction.
- Achieved CPR and First Aid certifications, ensuring prompt response to emergencies and enhancing resident safety.
Education
Bachelor of Science - Psychology
Cal State University San Marcos
San Marcos, CA01-2027
Associate of Arts - Psychology
Santa Barbara City College
Santa Barbara, CA05-2022
High School Diploma -
Carlsbad High School
Carlsbad, CA06-2018
Skills
- Customer service
- Conflict resolution
- Table setting
- Food safety practices
- Table-side etiquette
- Memory retention
- Cash handling
- Team collaboration
- Time management
- CPR and First Aid
Timeline
Caretaker
IHSS Public Authority
08.2023 - Current
Sales Associate
Vans Off The Wall
05.2022 - Current
Deli Clerk
Jersey Mike's Subs
05.2021 - 09.2021
Attractions Operator
LEGOLAND
02.2018 - 08.2018
Server/Table Busser
La Costa Glen Retirement Community
05.2016 - 12.2017
Bachelor of Science - Psychology
Cal State University San Marcos
Associate of Arts - Psychology
Santa Barbara City College
High School Diploma -
Carlsbad High School