Kyle Bowlby
Sand Springs,OK
Summary
I am an accomplished business owner offering 6 years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping. I also have an extensive record of customer relations and negotiation.
Overview
9
9
years of professional experience
Work History
Owner
Cut Above The Rest Lawn Service
Tulsa , OK
2022.02 - 2023.12
- Collaborated with other owners on joint ventures and shared resources.
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans increasing profitability and efficiency.
- Maintained strong client relationships through exceptional customer service.
- Managed budget and financial operations.
Branch Owner
Ardent Pest Control
Tulsa , OK
2018.04 - 2021.09
- Conducted regular meetings with staff members to discuss progress on goals and objectives.
- Developed strategies to maximize profitability through cost-cutting measures or revenue enhancements.
- Developed and implemented a comprehensive marketing strategy to increase customer base.
- Negotiated contracts with vendors or suppliers for better pricing terms or services.
- Coordinated resources between departments to facilitate smooth workflow processes.
- Prepared reports on key performance indicators related to branch operations.
- Monitored and addressed customer feedback surveys, implementing necessary corrective measures.
Customer Satisfaction Specialist
Florida Welding
Christiansted , ST Croix USVI
2015.01 - 2018.04
- Provided guidance on process improvements for improved customer satisfaction.
- Assessed customer concerns and provided prompt resolution services.
- Evaluated competitive offerings for enhanced service delivery
- Efficiently organized and recorded customer data in a database system to facilitate tracking.
- Adhered strictly to legal regulations related to customer protection laws.
Education
High School Diploma -
Springfield High School
Holland, OH2013-05
Skills
- Administrative Oversight
- Regulatory Compliance
- Business Management
- Labor Relations
- KPI Management
- Marketing tactics
- Strategic Planning
- Project Management
- Hiring and staffing
- Cost Reduction
- Talent Development
- Employee Development
- Sales Leadership
- Marketing
- Sales oversight
- Client Service
- Sales management
Acclimations
- Ran an inc 5000 branch
- Dealt with customers of all races and nationalities
- Leadership training in house and by guest trainers including fortune 500 CEO's and former navy seals
Timeline
Owner
Cut Above The Rest Lawn Service
2022.02 - 2023.12
Branch Owner
Ardent Pest Control
2018.04 - 2021.09
Customer Satisfaction Specialist
Florida Welding
2015.01 - 2018.04
High School Diploma -
Springfield High School
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