Kyle Boyce
Indianapolis,IN
Summary
An experienced professional looking for a position where I can use my acquired skills and abilities in a progressive and challenging environment.
Overview
16
16
years of professional experience
Work History
Delivery Associate
Redcon1 Logistics LLC
Greenfield, IN
10.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Server
Smokey Bones Bar & Fire Grill
Greenwood, IN
03.2024 - 10.2024
- Served patrons with food and beverages in a positive and friendly manner
- Helped patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions
- Transmitted orders to bar and kitchen recording patrons’ choices and identifying patrons’ special dietary needs and special requests
- Served orders by picking up and delivering patrons’ choices from bar and kitchen and delivered accompaniments and condiments from service bars
- Responded to additional patron requirements by inquiring of needs and observing dining process
- Obtained revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons
Server
Cheddar’s Scratch Kitchen
10.2019 - 02.2024
- Served patrons with food and beverages in a positive and friendly manner
- Helped patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions
- Transmitted orders to bar and kitchen recording patrons’ choices and identifying patrons’ special dietary needs and special requests
- Served orders by picking up and delivering patrons’ choices from bar and kitchen and delivered accompaniments and condiments from service bars
- Responded to additional patron requirements by inquiring of needs and observing dining process
- Obtained revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons
Flight Attendant
Republic Airways
08.2022 - 02.2023
- Attend passengers and provide a high level of customer service throughout every flight by greeting each passenger and providing information about airline procedures, seat locations and inflight services
- Maintain all emergency equipment to ensure safety by verifying that fire extinguishers and oxygen systems are in working order, first-aid kits are fully stocked, and all items are easily located
- Prepare the plane for takeoff and landing following standard procedures such as walking the aisles to ensure luggage is stowed securely and all passengers have complied with appropriate federal regulations
- Assist passengers in an emergency situation by announcing and/or demonstrating the use of seat belts, flotation devices, oxygen masks and emergency exits
Server
Texas Roadhouse
02.2013 - 07.2017
- Served patrons with food and beverages in a positive and friendly manner
- Helped patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions
- Transmitted orders to bar and kitchen recording patrons’ choices and identifying patrons’ special dietary needs and special requests
- Served orders by picking up and delivering patrons’ choices from bar and kitchen and delivered accompaniments and condiments from service bars
- Responded to additional patron requirements by inquiring of needs and observing dining process
- Obtained revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons
Manager
Firehouse Subs
10.2009 - 02.2013
- Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs “culture” of a cheerful and fun work environment and Firehouse Subs beliefs and values to adhere to and grow the mission and vision
- Ensure the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth
- Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner
- Be accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly
Education
High School Diploma - undefined
Ben Davis High School
06.2010
Skills
- Excellent organizational skills
- Time Management
- Problem Solving
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Verbal Communication
- Written Communication
- Excellent customer service skills
- Ability to learn new things rapidly and adapt to new environments
- First AID/CPR Experience
- Enthusiastic
- Ability to remain calm in high pressure situations
- Safety & Security
- Administrative Experience
- Flight Attendant
- Passenger Handling
- Server
- Customer Handling
Timeline
Delivery Associate
Redcon1 Logistics LLC
10.2024 - Current
Server
Smokey Bones Bar & Fire Grill
03.2024 - 10.2024
Flight Attendant
Republic Airways
08.2022 - 02.2023
Server
Cheddar’s Scratch Kitchen
10.2019 - 02.2024
Server
Texas Roadhouse
02.2013 - 07.2017
Manager
Firehouse Subs
10.2009 - 02.2013
High School Diploma - undefined
Ben Davis High School