KYLE CASSIDAY
Greensboro,NC
Overview
8
8
years of professional experience
Work History
Assistant Front Office Manager
Greensboro Marriott Downtown
3 2021 - Current
- Served as floating manager-on-duty, MOD, to cover shift shortage.
- Encouraged and mentored employees to boost performance and remove process inefficiencies.
- Responsible for inventory, stocking, and maintaining the hotel gift shop.
- Consistently assisted with Housekeeping responsibility and acted as Housekeeping Supervisor while maintaing the Front Desk.
Housekeeping Supervisor
Greensboro Marriott Downtown
03.2019 - Current
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements
- Trained and mentored all new personnel to maximize quality of service and performance
- Created and implemented training programs to enhance employee performance
- Completed schedules, shift reports and other business documentation
Staffing Supervisor
Belflex Staffing Network
09.2018 - 01.2019
- Recruit potential candidates for jobs needed by our clients
- Meet with clients to ensure the individuals we have recruited complete jobs efficiently and effectively
- Interview candidates to ensure they are perfect fits for our clients
- Efficient in programs such as Erecruit, E-verify, and Power BI
Housekeeping Inspector/Supervisor
The Westin Huntsville
03.2017 - 08.2018
- Inspect rooms for quality and cleanliness to be sold to customers
- Schedule personnel for assignments
- Make executive decisions to manage the housekeeping department
Brand Ambassador
Direct Demos Marketing
01.2016 - 08.2018
- Create demos to market products that are sold in Sprout's farmer's market to raise awareness of different products
- Complete and submit sales reports to corporate
- Provide reports to corporate to recommend new strategies to market and advertise products
Intern
Digital Chumps
01.2016 - 05.2016
- Write reviews for video games and movies to be posted on the company website
- Post press releases on the company website
- Manage the company Facebook account and run social media campaigns to increase "likes" and awareness
Education
Bachelor of Arts - Integrated Strategic Communications
University Of Kentucky
Lexington, KY2016
High School Diploma -
Kwajalein Junior/Senior High School
Kwajalein Range Services 2011
Skills
- Microsoft Word, Powerpoint, Excel
- Managing social media accounts for companies
- Writing/editing articles
- Excellent customer interaction skills
- Inventory Oversight
- Project Management
- Oral and Writing Communication
- Ability to provide basic network troubleshooting
Timeline
Housekeeping Supervisor
Greensboro Marriott Downtown
03.2019 - Current
Staffing Supervisor
Belflex Staffing Network
09.2018 - 01.2019
Housekeeping Inspector/Supervisor
The Westin Huntsville
03.2017 - 08.2018
Brand Ambassador
Direct Demos Marketing
01.2016 - 08.2018
Intern
Digital Chumps
01.2016 - 05.2016
Assistant Front Office Manager
Greensboro Marriott Downtown
3 2021 - Current
Bachelor of Arts - Integrated Strategic Communications
University Of Kentucky
High School Diploma -
Kwajalein Junior/Senior High School