KYLE CHAM
Hillsboro,OR
Summary
Results-driven Regional Sales Manager with expertise in strategic planning and market expansion. Track record of building client relationships and improving customer satisfaction to drive revenue growth. Strong team coordination and execution across regional priorities. Results-driven Regional Sales Manager with a proven track record in sales optimization, customer satisfaction, and team leadership. Expertise in cultivating key client relationships and driving regional sales growth.
Overview
17
17
years of professional experience
Work History
Regional Sales Manager
Baxter Auto Parts
Portland Metro Area, OR
03.2024 - Current
- Developed strategies and plans that drove regional sales growth.
- Met regional sales targets by supporting promotion strategies, coordinating sales team efforts, and servicing key accounts to strengthen business relationships.
- Identified cross-selling and up-selling opportunities to maximize revenue within existing customer base.
- Implemented territory management strategies to optimize sales coverage. across region.
- Cultivated key client relationships to enhance satisfaction and loyalty.
- Built relationships with key accounts across the region through personal visits and phone calls.
- Helped expand into new markets by reviewing competitor products, services, and trends.
- Maintained sales environment aligned with business objectives.
Store Manager
Baxter Auto Parts Inc.
Portland Metro Area, OR
05.2019 - 03.2024
- Managed daily store operations, ensuring efficient staff workflow and customer experience.
- Balanced sales, reconciled cash, and prepared bank deposits for opening and closing tasks.
- Built staff schedules to ensure adequate coverage during peak hours and special events.
- Answered customer questions and resolved complaints to support satisfaction.
- Tracked inventory levels and assisted with stock replenishment.
- Set up promotional displays to enhance product visibility and attract customer interest.
- Completed routine audits to maintain safety and operational compliance.
- Conducted recruitment efforts to attract qualified candidates for open positions.
Parts Counter Sales Person
Baxter Auto Parts Inc.
Portland Metro Area, Oregon
06.2009 - 07.2017
- Guided customers in locating and selecting auto parts, enhancing their purchasing experience.
- Answered customer inquiries regarding parts availability and compatibility with vehicles.
- Provided product information and recommendations to enhance customer satisfaction.
- Managed special orders for customers seeking hard-to-find automotive components, improving customer satisfaction.
- Collaborated with team members to streamline order fulfillment and delivery processes.
- Trained new staff on protocols and efficient workflow practices.
- Supervised daily operations, ensuring team adherence to safety procedures.
Education
High School Diploma -
Wilsonville High School
Wilsonville, OR06-2011
Professional References
KEN MOORE
CEO - Baxter Auto Parts
503-572-5984
ROB RAMSBY
Regional Manager - Baxter Auto Parts
971-221-2127
Timeline
Regional Sales Manager
Baxter Auto Parts
03.2024 - Current
Store Manager
Baxter Auto Parts Inc.
05.2019 - 03.2024
Parts Counter Sales Person
Baxter Auto Parts Inc.
06.2009 - 07.2017
High School Diploma -
Wilsonville High School