Kyle Cody
Sylvania,OH
Summary
Detail-oriented Health Administration student with experience in patient coordination and front desk operations. Managed appointment scheduling and patient records while facilitating communication between patients and healthcare providers. Focused on delivering high-quality care and maintaining professionalism in fast-paced healthcare environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Luxe Laser Center
Maumee, USA
05.2025 - Current
- Coordinated communication between patients and healthcare providers to facilitate timely care and address patient needs.
- Checked in patients, updated medical charts, and ensured accurate recordkeeping to support efficient patient flow.
- Handled patient follow-ups to confirm treatment plans and assess satisfaction, contributing to improved patient engagement.
- Scheduled patient appointments and answered incoming calls to support the healthcare team.
- Processed patient information and maintained accurate medical records.
- Measured and recorded patient vital signs while maintaining HIPAA compliance.
- Prepared patient charts prior to visits as well as updated records after each visit.
- Managed medical records by filing documents into appropriate folders according to established protocols.
- Collected patient data and documented records of health condition, hospitalizations and lifestyle patterns.
Receptionist
Launchpad Tennis LLC
Toledo, USA
11.2023 - Current
- Managed front desk operations, including customer check-ins, phone inquiries, and payment processing.
- Greeted and assisted clients with inquiries about tennis programs and services.
- Coordinated communication between clients and tennis instructors, ensuring clear understanding of program details.
- Managed appointment scheduling for tennis lessons and court reservations, optimizing court usage and lesson availability.
- Facilitated sales of memberships and classes, increasing customer engagement and participation.
- Provided administrative support to coaching staff and management team.
- Adapted quickly to evolving procedures in a fast-paced recreational setting.
Front Desk Receptionist
Sandals Nail Spa
Sylvania, USA
11.2022 - 10.2023
- Coordinated client appointments, managed phone calls, and processed payments to ensure efficient front desk operations.
- Greeted clients warmly upon arrival to create a welcoming atmosphere.
- Managed appointment scheduling using salon management software efficiently.
- Responded to phone calls promptly, addressing client inquiries and service requests to enhance customer satisfaction.
- Processed payments accurately, ensuring smooth transactions for services rendered.
- Maintained cleanliness and orderliness of the reception area and waiting room.
- Assisted in daily operations by managing laundry, tracking inventory, and maintaining cleanliness standards.
- Assisted nail technicians by preparing workstations and sanitizing tools.
Education
Healthcare Administration - Undergraduate Student
Ohio University-Main Campus
Athens, OH04-2026
High School Diploma -
Sylvania Northview High School
Sylvania, OH06-2024
Skills
- Patient care skills
- Patient interaction
- Patient documentation
- Patient safety
- Patient education
- Patient support services
- Patient engagement
- Patient management systems
- Vital signs monitoring
- First aid certification
- Healthcare sales
- Front desk operations
- Record keeping
- HIPAA compliance knowledge
- Microsoft Word proficiency
- Computer proficiency
- iOS and Windows proficiency
- Operating systems
- Health education
- Supply chain coordination
- Medical supply management
- Time management skills
- Organizational skills
- Attention to detail
- Proactive approach
- Team collaboration
- Communication skills
- Customer service excellence
- Document filing
- Team leadership
- Leadership skills
- Writing proficiency
- Team leadership
Certification
• OSHA 10
• Driver's License
• First Aid Certification, 11/01/25, 11/01/27
• CPR Certification, 11/01/25, 11/01/27
• Driver's License
• First Aid Certification, 11/01/25, 11/01/27
• CPR Certification, 11/01/25, 11/01/27
Additional Information
Paid brand deal for social media with MDacne
Timeline
Patient Coordinator
Luxe Laser Center
05.2025 - Current
Receptionist
Launchpad Tennis LLC
11.2023 - Current
Front Desk Receptionist
Sandals Nail Spa
11.2022 - 10.2023
Healthcare Administration - Undergraduate Student
Ohio University-Main Campus
High School Diploma -
Sylvania Northview High School