Kyle Coleman
Jackson,MS
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Diabetes and Endocrine Institute
Flowood, MS
03.2023 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Performed data entry tasks related to billing and collections procedures.
Front Desk Receptionist
Hinds County School District
Raymond, MS
08.2022 - 03.2023
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Provided administrative support such as filing documents, photocopying and scanning materials
Transaction Processing Associate
Conduent Healthcare LLC
Ridgeland, MS
06.2021 - 02.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Entered data into the computer system accurately
Education
High School Diploma -
Lanier High School
Jackson, MS06-2004
Some College (No Degree) - Urban Planning
Jackson State University
Jackson, MSSkills
Excellent customer service skills
Computer proficient
Excellent interpersonal and communication skills
- Outstanding Telephone Etiquette
- Office Equipment Operations
Timeline
Medical Receptionist
Diabetes and Endocrine Institute
03.2023 - Current
Front Desk Receptionist
Hinds County School District
08.2022 - 03.2023
Transaction Processing Associate
Conduent Healthcare LLC
06.2021 - 02.2022
Some College (No Degree) - Urban Planning
Jackson State University
High School Diploma -
Lanier High School