Kyle Collazo
Derby,CT
Summary
I have worked for two roads before reason why I stopping working was because of a finger injury I couldn't get my hand wet anymore which was tough because of barbacking. But I am healed. I know Ted, Charlie , Brian l, Brittney will all have a good word for me if asked. I am looking for a part time job because I have a full time job already
Overview
8
8
years of professional experience
Work History
Bar Back
Two Roads
1700 Stratford Ave
06.2020 - 08.2022
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
- Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
Server
Station House Wine Bar & Grill
2520 Main St, Stratford 06614
02.2017 - 03.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Food Preparer /Restaurant Server
Roman Forum
Tampa, FL
11.2014 - 06.2018
- Improved kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
- Enhanced customer satisfaction with quick and accurate food preparation, ensuring timely service.
- Maintained high levels of sanitation by strictly adhering to food safety guidelines and regulations.
- Reduced food waste through proper portion control, ingredient management, and creative use of leftovers.
- Implemented best practices for safe food handling procedures, minimizing cross-contamination risks in the kitchen space.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Measured, mixed, and cooked ingredients following directions and nutritional restrictions.
Education
Johnson State College
Johnson, VTSouthern Connecticut State University
New Haven, CTHigh School Diploma -
Bunnell High School
Stratford, CT06.2009
Skills
- Glass Collection
- Facility Cleaning
- Supply Replenishment
- Ice Replenishment
- Bussing Tables
- Stress management
- Customer service
- Strong communication
- Reliability
- Stock rotation
- Glassware organization
- Payment Processing
- Food Processing
Timeline
Bar Back
Two Roads
06.2020 - 08.2022
Server
Station House Wine Bar & Grill
02.2017 - 03.2020
Food Preparer /Restaurant Server
Roman Forum
11.2014 - 06.2018
Johnson State College
Southern Connecticut State University
High School Diploma -
Bunnell High School