Kyle Combs
Auburn,WA
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Showroom Associate
T&A Supply
Kent, WA
07.2024 - Current
- Enhanced customer satisfaction by providing personalized assistance in selecting products and offering design advice.
- Continuously updated product knowledge through training sessions and industry research, enabling informed recommendations to clients.
- Utilized strong interpersonal skills when interacting with customers from diverse backgrounds while maintaining a friendly demeanor.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
Baseball Coach
Brett Jaime
10.2023 - Current
- Coached players on specific position requirements such as pitching and catching.
- Offered constructive feedback to clients to help reach goals.
- Modeled appropriate behavior on and off field.
- Developed profound sense of team belonging throughout season.
- Communicated with players on how to improve their swing & fielding techniques.
Assistant Driller
Bortec
Kent, Washington
05.2024 - 06.2024
- Conducted safety inspections and risk assessments before and during drilling operations to determine adherence to OSHA regulations.
- Reduced downtime by performing regular maintenance on drilling equipment and promptly addressing malfunctions.
- Participated in rig-up/rig-down processes, facilitating efficient transitions between different project phases or locations.
- Increased safety awareness through conducting thorough pre-job safety meetings and consistently adhering to company protocols.
Front Desk / Operations
LA Fitness
Kent, Washington
10.2023 - 05.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained transaction security by verifying payment cards against identification.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Responsible for arriving early to open the gym along with setting computers up for the day
- Targeted new customers to grow geographic reach and increase revenue.
Hitting Instructor
Shawn Neales Hitting Facility
Canyon, Texas
08.2022 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Front End
Costco
07.2017 - 09.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Responsible for opening & closing the warehouse
- Worked lot security ensuring the safety of employees when walking to their vehicles after the building is closed.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
Referee / Baseball Umpire
Kent Parks & Recreation
09.2015 - 05.2016
- Promoted good sportsmanship among players.
- Navigated difficult situations using effective communication and explanation of game rules.
- Enforced rules and regulations during games to facilitate safe and fair play.
- Communicated with fans, coaches, players, and other umpires.
- Kept track of time and scores during games
- Coordinated with other referees to execute smooth and consistent games.
- Notified players, coaches and officiating team of rule infractions and relevant penalties.
Education
Bachelor of Science - Criminal Justice
West Texas A&M University
Canyon, TX05.2023
Associate of Arts - Criminal Justice
Centralia College
Centralia, WA05.2021
Skills
- Time Management
- Personable and Friendly
- Strong Work Ethic
- Judgement and Decision Making
- Problem Solving Skills
- Leadership
- Verbal and Written Communication
- Strategic Planning
- Teamwork
Snowboarding
I started snowboarding at 17 years old, my friend took my up one day and taught me for hours on the bunny hills. I've loved it ever since. Snowboarding for me has been a great way to spend quality time with friends or family with no distractions and beautiful scenery.
Weight Lifting
I started lifting weights at a younger age for baseball. As I got older my passion for it grew. I started crossfit about 8 months ago and going into it I had no experience in that lifting style. Now it has become something I love to do every single day, not only for my physical health, but for the social aspect as well. Meeting new people who are driven, push me to be better and support me in the goals im chasing in the gym.
Hiking
I enjoy hiking with my friends & family. Washington has the best scenery for hiking while Texas is by far the hottest place I have ever hiked.
Timeline
Showroom Associate
T&A Supply
07.2024 - Current
Assistant Driller
Bortec
05.2024 - 06.2024
Baseball Coach
Brett Jaime
10.2023 - Current
Front Desk / Operations
LA Fitness
10.2023 - 05.2024
Hitting Instructor
Shawn Neales Hitting Facility
08.2022 - 07.2023
Front End
Costco
07.2017 - 09.2019
Referee / Baseball Umpire
Kent Parks & Recreation
09.2015 - 05.2016
Bachelor of Science - Criminal Justice
West Texas A&M University
Associate of Arts - Criminal Justice
Centralia College
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