Kyle Corum
Chicago,IL
Summary
Dynamic bartender with a proven track record at Darden Restaurants, excelling in customer service and responsible alcohol service. Recognized for training new staff and enhancing guest experiences through strong multitasking and teamwork. Developed a loyal clientele by consistently delivering exceptional service and maintaining a positive atmosphere.
Overview
9
9
years of professional experience
Work History
Bartender
Darden Restaurants- The Capital Grille
Skokie, IL
10.2024 - Current
- Crafted and served a diverse range of cocktails, enhancing guest satisfaction through quality beverage presentation.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety regulations.
- Provided exceptional customer service, building rapport with guests to foster repeat business and positive experiences.
- Trained new team members on bartending techniques and company standards, promoting consistency in service delivery.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server, Shift Lead, NRO
Lazy Dog Restaurant & Bar
Naperville, IL, Northbrook, IL
12.2021 - 11.2024
- Assisted in training new team members on menu items and service protocols.
- Trained and mentored junior staff, promoting knowledge sharing and skill development.
- Resolved customer complaints efficiently, maintaining positive dining experiences.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Managed daily cash handling procedures, ensuring accuracy in financial transactions.
Bartender
Millers Ale House
Naperville, IL
01.2017 - 12.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Was the weekend closer for the busier patio bar
- named employee of the month
Education
High School Diploma -
Buckner High School
Buckner, KYSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Responsible alcohol service
- Handling difficult customers
Timeline
Bartender
Darden Restaurants- The Capital Grille
10.2024 - Current
Server, Shift Lead, NRO
Lazy Dog Restaurant & Bar
12.2021 - 11.2024
Bartender
Millers Ale House
01.2017 - 12.2021
High School Diploma -
Buckner High School