Kyle DeBord
Selah,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Advanced Repair Agent
Geek Squad - Best Buy
Yakima, WA
08.2022 - Current
- Provided technical assistance and customer service to customers with advanced repair needs.
- Diagnosed, repaired, and maintained computer hardware and software for customers.
- Troubleshot complex issues related to system performance, network connectivity, and hardware components.
Consultation Agent
Geek Squad - Best Buy
Yakima, WA
07.2021 - 08.2022
- Collaborated with clients to develop action plans to address specific challenges and objectives.
- Taking detailed notes of clients issue to reduce confusion.
- Accomplishing daily tasks.
Product Flow
Best Buy
Yakima, WA
10.2019 - 07.2020
- Organized warehouse space for efficient storage of products.
- Received and tracked incoming inventory shipments.
- Assembled orders according to customer requests.
Crew Member
McDonald's
Selah, WA
07.2018 - 07.2019
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
Education
Bachelor of Science - Information Technology Networking - System Admin
Yakima Valley Community College
Yakima, WA01-2025
Associate of Arts -
Yakima Valley Community College
Yakima, WA06-2020
High School Diploma -
Selah High School
Selah, WA06-2019
Skills
- Equipment Repair
- Computer system maintenance
- Mechanical Aptitude
- Advanced troubleshooting
- Troubleshooting mastery
- Customer Service
- Software repair
- Network configuration
- Service Documentation
References
Rocky Wallace (Personal/Professional) 360-710-1627
Jaime Miller (Personal/Professional) 509-834-0166
Brian Boerum (Professional) 253-202-5908
Timeline
Advanced Repair Agent
Geek Squad - Best Buy
08.2022 - Current
Consultation Agent
Geek Squad - Best Buy
07.2021 - 08.2022
Product Flow
Best Buy
10.2019 - 07.2020
Crew Member
McDonald's
07.2018 - 07.2019
Bachelor of Science - Information Technology Networking - System Admin
Yakima Valley Community College
Associate of Arts -
Yakima Valley Community College
High School Diploma -
Selah High School
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