Kyle Dory
Scottsdale,AZ
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Account Executive
Stellar Industrial Supply
12.2021 - Current
- Inside Sales
- B2B communications with customers and vendors
- Servicing multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Co-operation with various Stellar Industrial branches to support local and outside accounts
- Logistics customer service
- Storefront customer service
- Product knowledge to help customers discover an item that may work for certain operations.
- On-site support for 6 consignment accounts
Boarding and Daycare Department Supervisor
Mountain View Animal Hospital & Holistic Pet Care
10.2019 - 09.2021
- Lead Staff Trainer and Supervisor for all employees in the Boarding & Daycare department
- Customer service representative
- Lead canine evaluation & handling
- Estimate development and payment collection
- Emergency response lead
- Facility maintenance and sanitation
- Medication and feeding administration coordination
- Patient injury/Illness facilitation
- Assisted all departments (Treatment, Surgery, Holistic, Maintenance, Client Care and Grooming)
Account Manager
Lavoy Logistics DBA Puliz Moving & Storage
08.2017 - 04.2019
- Lead Broker for full truckload and LTL freight shipments nationwide.
- Coordinated full truckload commodity importation and exportation to all major Event Centers in U.S.A. for trade shows.
- Oversaw invoicing, managed contracts and provided customer support and care to over 18 earned accounts.
- Served as liaison between clients and third-party transportation providers.
- Coordinated single and bulk interstate vehicle shipments.
Customer Service Associate/Inventory Specialis
Nevada Creative Design Interiors
02.2017 - 08.2017
- Coordinated with multiple Northern Nevada vendors to obtain materials needed for home construction
- Provided over 60 Nevada Creative Design Interiors (CDI) contractors with equipment needed to perform weekly construction tasks.
- Delivered customer service to all Northern Nevada CDI master planned communities and their property developers including Lennar & Toll Brothers
- Performed various warehouse tasks to create effective and productive work environment.
- Conducted weekly inventory checklists in order to prepare for upcoming projects.
Production Assistant
Great Basin Brewing Company
06.2013 - 12.2016
- Prepared bottling and canning machines for production and packaging of Great Basin Beer.
- Involved in servicing machines between operations to maintain top performance.
- Participated in bottling and canning process for quality assurance & presentation of packaging.
- Cleaned and filled kegs in preparation to fill client orders.
- Familiarized myself with supply and demand of Great Basin beer to better assist distributors.
- Advertised for Great Basin at events and festivals in California & Nevada
- Assisted Head Brewers at all Great Basin locations in Reno & Sparks, NV.
- Maintained functional and safe work environment for fellow employees.
Youth Activity Manager & Counselor
Somersett Club at Town Center
05.2009 - 05.2013
- Developed and advertised miscellaneous programs that club offered to children and teens in Somersett community.
- Summer Camp and After School Program Manager.
- Performed miscellaneous duties for Club in any way if help was needed i.e. (Pool Party DJ, Bartender, Lifeguard, Youth Physical Education Instructor).
Education
College -
University of Nevada
Reno, NV03.2010
High School Diploma -
Reno High School
Reno, NV06.2007
Skills
B2B
- Account Management
- Data entry
- Salesforce
- Training & development
- Problem solving (10 years)
- Inside Sales
- Leadership
- Teamwork
- Customer Relations
- Multitasking
- Organizational skills
- Communication skills
- Stock management
Certification
- Intensive Brewing Science for Practical Brewing at UC Davis
- Fred Pryor Seminars - Training the Trainer
Timeline
Account Executive
Stellar Industrial Supply
12.2021 - Current
Boarding and Daycare Department Supervisor
Mountain View Animal Hospital & Holistic Pet Care
10.2019 - 09.2021
Account Manager
Lavoy Logistics DBA Puliz Moving & Storage
08.2017 - 04.2019
Customer Service Associate/Inventory Specialis
Nevada Creative Design Interiors
02.2017 - 08.2017
Production Assistant
Great Basin Brewing Company
06.2013 - 12.2016
Youth Activity Manager & Counselor
Somersett Club at Town Center
05.2009 - 05.2013
College -
University of Nevada
High School Diploma -
Reno High School
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