Kyle Drake
Gadsden
Summary
Knowledgeable in cold storage warehousing and management with 10 years experience. Team building leader with highly efficient communication skills. Ability to analyze data, adapt, overcome, and problem solve difficult situations by using creative and critical thinking. Passionate about team building. Focused and determined on building healthy relationships with the customer and pursuing their needs. Proven to provide positive results on company KPI's and financial goals.
Overview
10
10
years of professional experience
Work History
Operations Manager
Lineage Logistics LLC
11.2020 - Current
- Improving operational efficiency by streamlining processes and implementing cost-saving measures.
- Team building to align with company core values through heavy focus on retention and turnover
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developing talent and investing in team members to build a bench and succession plan
- Culture building formed through accountability driven operation
- Cooperating daily with Sales, GM, Office Manager, and FMM to align and execute cascaded company goals
- Developing strong, healthy relationships with customers to understand and better serve their needs.
Inventory Control Supervisor
Lineage Logistics
08.2019 - 11.2020
- Managed, developed and trained staff, established and monitored goals, conducted performance reviews, and presented clear expectations for overall success of Inventory Control team.
- Managed processing of invoices/claims from customers and conducted investigations to determine legitimacy of claim.
- Implemented highly detailed spreadsheets and data driven reports for customer needs.
- Established solidified relationships with multiple customers via scheduled meetings, day to day interactions, and took corrective measures driven by customer satisfaction.
- Implemented value added processes for Inventory Technicians to improve overall inventory accuracy.
- Responsible for maintaining a 99% inventory accuracy inside of a 310,000 sq. ft. cold storage facility.
- Responsible for 99+% accuracy of customers' physical inventory audits with on-site 3rd party inspectors.
- Traveled to other Lineage facilities and implemented spreadsheets, tools needed for success, and provided training to team members for improving inventory management for their sites.
- Responsible for maintaining overall Inventory improvement of 2020 MetricsOne data.
- Filled in for Operations Manager role to ensure all duties were completed in their absence.
- Well versed in all areas of MRS 1.5 WMS and LinOS Connect systems
Warehouse Supervisor
Lineage Logistics
08.2015 - 08.2019
- Managed scheduling and task delegation for a 15-member warehouse team.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Managed and trained team to meet customer driven needs.
- Managed and planned labor of team to meet internal, financial goals provided from Operations and General Manager.
- Managed flow of inbound/outbound trucks with urgency and customer satisfaction driven goals.
- Worked closely with Operations Manager using Red Prairie labor management system to evaluate team members' performance daily and taking corrective measures accordingly.
- Conducted Accident Analysis Reports
- Worked closely with QA Manager to achieve compliance for SIS/SAI goals.
Warehouse Team Lead
Lineage Logistics
04.2014 - 08.2015
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified storage and organization processes were upheld correctly.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Operated warehouse material handling equipment, including stand-up High Reach trucks and Counterbalance lifts.
- Helped reduce claims and customer impacts by using observatory tools while analyzing warehouse MHE processes.
Education
High School Diploma -
Hokes Bluff High School
Hokes Bluff05.2010
Skills
- Logistics Management
- Relationship development
- Operational improvement
- LTR management
- HACCP certified
- Continuous Improvement
- Microsoft Office
- P&L Management
- Learning agility
- BBSO trained
Timeline
Operations Manager
Lineage Logistics LLC
11.2020 - Current
Inventory Control Supervisor
Lineage Logistics
08.2019 - 11.2020
Warehouse Supervisor
Lineage Logistics
08.2015 - 08.2019
Warehouse Team Lead
Lineage Logistics
04.2014 - 08.2015
High School Diploma -
Hokes Bluff High School
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