Kyle Drazil
Northfield,OH
Summary
A well-rounded young individual who is looking to learn, thrive, and assist a company or employer in an open, innovative environment. Have nearly 5 years of customer service experience across a couple of different environments. From bowling alleys to restaurants and small businesses around home, I've thrived and assisted many different people in various ways. Comfortable with technology, public speaking, and social media. While currently a student athlete at the University of Northwestern Ohio, I've taken and passed many separate classes involved in sport management and marketing. I take pride in whatever challenge or task presented, and have handled a college and athletic schedule well.
Overview
3
3
years of professional experience
Work History
Bar-Back and Server Assistant
Blue Canyon Kitchen & Tavern
2020.11 - 2022.07
- Bussed tables between courses; load and unloaded trays to expedite tasks.
- Assisted servers and bartenders with their needs throughout shifts such as stocking, cleaning, and running food.
- Transported dirty utensils, dishes, and trays to the kitchen to help the team stay on top of cleaning.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
Front Desk Associate
Northwoods Lanes
2019.10 - 2022.05
- Managed the overall functions of the bowling alley, snack bar, and the bar & lounge.
- Kept records of the leagues; handled statistics and information on weekly leagues.
- Handled money, checks, and special payments made to the bowling alley from the league, open bowlers, and events.
- Assisted guests and customers with any questions, services, and any other needs or accomodations.
- Took reservations over the phone, in person, and via computer for guests, and provided confirmation information.
Education
BBA - Sport Management And Marketing
University of Northwestern Ohio
Lima, OH03.2026
High School Diploma -
Nordonia High School
Macedonia, OH06.2022
Skills
- Experience with communication amongst employees, team members, and work well within groups and communities.
- Spent years involved with customer service in different atmospheres and work environments.
- Very sociable and responsive to not only instructions and tasks, but also handle changes and deviations from schedules and routines well.
- Electronically well-rounded and have used technology like computers and cell-phones be more productive, more communicative, and also ahead of schedule.
- Being a collegiate athlete, I handle and encounter physical and mental challenges on a day to day basis within a group environment.
- Can handle physical labor well and thrive in a hands-on environment.
- Experienced a lot of different work environments spanning from restaurants, small business around home, and a handful of different bowling alleys.
- Easily accessible with quick responses; I always have a form of communication available if needed.
References
Tyler Sosby: Collegiate Coach
tsosby@unoh.edu
Phil Gunder: College Professor
pgunder@unoh.edu
Julia Etzkorn: College Professor
jetzkorn@unoh.edu
Mike Trachsel: Owner of Northwoods Lanes
330-475-6264
Chip Strimple: Coach
216-407-9443
Jade Kimmel: Former Co-Worker (Northwoods)
336-328-7756
Jason Waters: Northwoods/Mentor
330-888-9530
Timeline
Bar-Back and Server Assistant
Blue Canyon Kitchen & Tavern
2020.11 - 2022.07
Front Desk Associate
Northwoods Lanes
2019.10 - 2022.05
BBA - Sport Management And Marketing
University of Northwestern Ohio
High School Diploma -
Nordonia High School
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