Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyle Ernest

Springfield,IL

Summary

Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets. Proven Operational Manager with a track record of enhancing team productivity and customer satisfaction at Luca Pizza. Skilled in Operations Management and fostering strong employee relations, I've successfully managed budgets and developed key vendor partnerships, driving profitability and efficiency. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Always willing to learn new practices and quickly adapting to them is my strongest trait.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Parts Specialist

Coe Equipment
10.2024 - 06.2025
  • Managed inventory levels to ensure timely availability of parts and minimize delays.
  • Developed relationships with suppliers to optimize procurement processes and enhance service delivery.
  • Analyzed parts requirements and coordinated with various departments for seamless operations.
  • Implemented inventory tracking systems to improve accuracy and reduce discrepancies.
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.

Operational Manager

Luca Pizza
07.2023 - 10.2024
  • Improved team productivity through effective communication, training, and performance evaluations.
  • Managed budgets for multiple projects, ensuring timely delivery and cost control.
  • Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
  • Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.
  • Evaluated labor cost, food cost, and all other expenses related to the business in a successful manner.

Bulk Mail Driver

Davis Mail Services
01.2022 - 06.2023
  • Developed strong relationships with customers by providing friendly and reliable service during pick-up and delivery processes.
  • Handled fragile packages with care, ensuring minimal damage during transport from sorting facility to final destination.
  • Provided exceptional customer service by answering inquiries and resolving issues related to mail delivery or collection.
  • Delivered bulk mail on time and precisely the location it entailed.

Merchandiser

PepsiCo
04.2020 - 12.2022
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

General Manager

Luca Pizza
01.2015 - 03.2020
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.


Education

General Education

Lincoln Land Community College

High School Diploma -

Pleasant Plains High School
05.2010

Skills

  • Customer Service
  • Effective leader
  • Operations Management
  • Decision-Making
  • Shipping and receiving
  • Warehouse operations

Certification

  • Class C Drivers License

Timeline

Parts Specialist

Coe Equipment
10.2024 - 06.2025

Operational Manager

Luca Pizza
07.2023 - 10.2024

Bulk Mail Driver

Davis Mail Services
01.2022 - 06.2023

Merchandiser

PepsiCo
04.2020 - 12.2022

General Manager

Luca Pizza
01.2015 - 03.2020

High School Diploma -

Pleasant Plains High School

General Education

Lincoln Land Community College
Kyle Ernest