Aimee Fisher
Garrett,IN
Summary
Professional with solid background in financial industry, prepared for this role. Skilled in loan assessment, risk analysis, and customer service, ensuring optimal client satisfaction and compliance. Strong focus on team collaboration and adaptability, enabling effective response to changing business needs. Reliable and results-driven, consistently contributing to organizational success.
Overview
12
12
years of professional experience
Work History
LOAN OFFICER
GARRETT STATE BANK
Garrett, IN
01.2019 - 12.2025
- Evaluate loan applications for mortgage, consumer and commercial loans, review financial documents, credit reports and income statements to assess creditworthiness.
- Collaborated with clients to gather necessary documentation for loan processing.
- Recommend loan products, explain terms of the loan clearly, underwrite each loan for approval and ensure compliance.
- Meet with customers to close loan documents.
- Established relationships with real estate agents to expand referral network and drive business growth.
- Maintained strict confidentiality of bank records and client information.
- Maintained an extensive knowledge of current market trends and industry changes to provide accurate advice to clients.
- Monitored loan repayments and followed up on delinquent accounts, minimizing non-performing assets.
- Researched and updated industry knowledge on changing legislation and regulations.
- Assessed loan portfolios for compliance with underwriting policies.
LOAN PROCESSING OFFICER
GARRETT STATE BANK
Garrett, IN
11.2014 - 01.2019
- Lead our team of processors, hiring, training and ensuring they have the tools needed to succeed.
- Managed a high volume of loan applications, consistently meeting or exceeding performance targets.
- Prepare loan documents for mortgage and commercial loans.
- Work with title companies to balance closing disclosures and ALTA settlement statements.
- Check for completeness and accuracy ensuring all required fields and documents are present.
- Review documents for compliance, prepare loan files, coordinate with loan officers, realtors and title companies to schedule loan closings.
- Maintained LOS, included ensuring required updates completed, updated loan rates and fees.
- Monitored ongoing regulatory changes, adjusting processes to ensure continued compliance and risk management.
RETAIL CUSTOMER SERVICE TELLER
GARRETT STATE BANK
Garrett, IN
09.2013 - 11.2014
- Processed customer transactions accurately and efficiently, ensuring high levels of satisfaction.
- Managed cash drawer and balanced daily transactions to maintain financial integrity.
- Assisted customers with account inquiries and resolved issues promptly to enhance service experience.
- Provided training and mentorship to new tellers, fostering a collaborative work environment.
- Monitored compliance with banking regulations to ensure adherence to policies and procedures.
- Collaborated with team members to enhance workflow efficiency and improve customer interactions.
- Collaborated with other departments to resolve customer issues quickly and effectively, enhancing overall satisfaction rates.
- Skillfully promoted additional banking products based on individual customer needs, increasing cross-selling success rates.
- Participated in community events as a representative of the bank, fostering strong connections within the local area.
Education
Mortgage Lending Certificate -
IBA Lending School
Indianapolis, IN09.2019
Consumer Lending Certificate -
IBA Lending School
Indianapolis, IN06.2019
High School Diploma -
Northside High School
Fort Wayne, IN06.1999
Skills
- Mortgage lending
- Banking
- Loan origination
- Risk management assessments
- Team player
- Commercial lending
- Regulatory compliance
- Customer service
- Attention to detail
- Loan processing coordination
- NMLS registration
- Documentation review
- Relationship building and management
- Credit analysis
- Consumer lending
Timeline
LOAN OFFICER
GARRETT STATE BANK
01.2019 - 12.2025
LOAN PROCESSING OFFICER
GARRETT STATE BANK
11.2014 - 01.2019
RETAIL CUSTOMER SERVICE TELLER
GARRETT STATE BANK
09.2013 - 11.2014
Mortgage Lending Certificate -
IBA Lending School
Consumer Lending Certificate -
IBA Lending School
High School Diploma -
Northside High School