Kyle Hissong

Mobile Device and Power Accessories (2022-Present)
• Achieved financial plan goals while optimizing sales and margin within an inventory plan.
• Analyzed data to identify root causes of problems and recommend corrective actions.
• Lead 2 captainship related to Power BI best practices for business analyst processes/reporting.
• Accountable for inventory and product flow execution.
• Generated ad-hoc reports to evaluate specific business requirements.
• Responsible for providing analysis on assortment, pricing, and merchandising.
• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.

Office Electronics and Computer Accessories (2021-22')

• Improved business processes by analyzing current practices and recommending optimization strategies.
• Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
• Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.

Product Management

• Collaborated with multiple buying teams with various product, DPC, Electronics, School Home Office & Crafts
• Collaborated with team members to streamline processes and improve overall service efficiency.
• Provided comprehensive training to new associates, improving their skillset and productivity levels quickly.
• Assisted with enhancing training documents, and helped instruct vendor support teams through daunting tools and processes through system changes utilizing direct communications skills.

Promotional Ad Specialist

• Supported multiple buying teams with promotional asks to ensure the most appropriate experience to the customer.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Documented problems and corrective actions to maintain records.
• Delivered prompt service with being action oriented on to prioritize customer needs.

• Worked closely with Senior Management to establish a committee to promote fraud awareness, and implement additional controls related to claim payments.
• Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
• Provided detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
• Created and implemented SOP for the Financial Control team.
• Analyzed company claim-payments data to prevent wrongful transactions while detecting internal fraudulent activity.