Kyle Horvath
Land O' Lakes
Summary
Offering a strong foundation in collaborative teamwork, quick decision making, and customer service, eager to learn and excel in a supportive environment. Track record of reliability and adaptability, ensuring consistent support and positive outcomes. Conducts tasks with focus on efficiency, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication, teamwork, and organizational skills in a new role.
Overview
1
1
year of professional experience
Work History
Host
Boombozz Pizza
01.2025 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Provided exceptional customer service, addressing and resolving any issues or concerns promptly.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Backed up servers by checking on tables and retrieving items for guests.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Store Team Member
Academy Sports + Outdoors
12.2023 - 03.2024
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Assisted colleagues during busy periods or when covering absences.
- Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
- Organized backroom supplies, improving efficiency in restocking efforts.
- Used in-store system to locate inventory and place special orders for customers.
- Wrapped, boxed and shipped products.
Education
Bachelor of Arts - Business: Sports Administration
Bellarmine University
Louisville, KY05-2028
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Order accuracy
- Hospitality and accommodation
- Brand representation
- Supply chain
- Attention to detail
- Honest and dependable
- Decision-making
Timeline
Host
Boombozz Pizza
01.2025 - Current
Store Team Member
Academy Sports + Outdoors
12.2023 - 03.2024
Bachelor of Arts - Business: Sports Administration
Bellarmine University
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