Results-driven analyst with over 10 years of experience optimizing operational efficiency and enhancing customer satisfaction. Proven ability to manage inventory systems, collaborate with vendors, and leverage purchasing programs to ensure optimal stock levels. Expertise in analyzing forecasting projections and demand trends to identify growth opportunities aligning with company revenue goals. Strong analytical skills facilitate accurate order management and fulfillment, consistently delivering high-quality results while improving processes and maintaining cost-effectiveness.
Overview
20
20
years of professional experience
Work History
Order Specialist
Burlington Stores, Inc.
10.2019 - Current
Manage and modify order spreadsheets to seamlessly prepare and upload order requests.
Efficient, accurate, and prompt creation of purchase orders for our new merchandise.
Identify areas of opportunity to improve the order execution process and recommend solutions.
Use Excel functions and formulas including v-lookups and pivot tables to identify and interpret data and patterns on orders, correcting inaccuracies when applicable.
Collaborated with supervisors and the IT department to test the new development of uploading purchase orders and to improve productivity within the department by validating the existing systems.
Provide merchants with information about the department policies for resolving issues related to orders and changes to minimize delays in the submission of requests.
Aiding the import team in compiling information about high-demand purchase orders.
Collaborated with team members to streamline order processing workflows, enhancing overall productivity.
Allocator/Replenishment Analyst
A.C. Moore Corporate Headquarters
01.2015 - 07.2019
Approved or adjusted improper weeks of supply quantities in the forthcoming deliveries.
Met requirements from store associates on special orders for customers or expansions in their location.
Monitored upcoming planograms for key seasonal items.
Examined item trends and categories to enhance sales/inventory based on seasonality curves.
Coordinated with buyers to develop effective sales strategies for supplying merchandise in art, yarn, books, and impulse departments.
Distributed maximum support for sale promotion events in the approaching weeks ahead.
Worked with an RDF forecasting system that requires weekly maintenance to correct any alert anomalies.
Managed and collaborated with supervisors to validate item/store demand forecast to generate precise store orders in addition to reducing lost sales and out of stocks.
Observed the daily schedule of truck deliveries using a scaling program.
Created detailed inventory reports for replenishment department staff.
Customer service support for vendors and store complications.
Analyzed inventory levels to optimize stock allocation across retail locations.
Collaborated with cross-functional teams to enhance product distribution strategies.
Replenishment Analyst
Burlington Coat Factory Corporate Office
07.2009 - 01.2015
Organized the flow of merchandise by analyzing, allocating, and guiding.
Reconciled inventory at stores through analyzing the season-to-date sales for sales by style to resolve store-based inventory issues and communicated to the store manager.
Created a weekly purchase order report to buyers that indicates the vendor invoice numbers for all open or closed purchase orders as well as including a fill rate and metric to help identify opportunities to reduce overages, shortages, and damages on vendor shipments.
Reviewed impact of seasonal changes on sales.
Analyzed double sell-throughs on specific products through active store data analysis to identify opportunities for slow-selling styles at a store level and present information to the buyer/planner to assist in-store collaboration.
Trained and assisted newly hired employees with job tasks, obligations, and responsibilities.
Maintained base business while successfully onboarding new hires by maintaining and training on standard operating procedures, work instructions, and general company information to ensure consistency in training requirements.
Analyzed inventory levels to optimize replenishment strategies and minimize stockouts.
Collaborated with cross-functional teams to forecast demand and enhance supply chain efficiency.
Assistant Golf Professional
Little Mill Country Club
02.2006 - 11.2008
Experienced in providing golf lessons for junior and senior clinics by teaching the fundamentals of the game for the students to play accurately and form long-term skills.
Used time management and mathematical operations to organize golf tournaments effectively and satisfy customers efficiently.
Maintained and administered company regulations on the golf course.
Coordinated member events and tournaments, ensuring seamless execution and high levels of participant satisfaction.
Oversaw daily operations of the pro shop, maintaining high standards of presentation and customer service excellence.
Education
Associate Degree - Business
Golf Academy of America
Myrtle Beach, SC
01.2005
Skills
Microsoft Word, Excel, Outlook, and PowerPoint
RMS (Retail Merchandising System)
Oracle RDF (Retail Demand Forecast)
ORRS (Oracle Retail Request System)
Business Intelligence Merchant System
WMS (Warehouse Management System)
Data entry skills
Order tracking
Purchase order management
Deadline management
Order logging
Releasing orders
Order proofing
Organization skills
Teamwork and collaboration
Quick learner
Problem-solving
Time management
Attention to detail
Work prioritization
Inventory management
Accomplishments
Spotlight Award (April 2025)
Excellence Awards 4th quarter (2021)
Advancement to yarn department allocation (2018)
CEO Recognition for 1st and 2nd quarter candy and houseware sales (2011)
CEO Recognition for 3rd and 4th quarter candy sales (2010)