Kyle Jacques
Richmond,MI
Summary
I am a young kid that is willing to learn new things and is exceptional at retaining information. I am always ready to work and work well with others. I've been working since I was 15 years old, and I've learned to be a hard worker for many years. While I may not have experience in certain areas I am always a willing to learn new things.
Overview
4
4
years of professional experience
Work History
Shift Leader
Dave’s Hot Chicken
Warren, MI
02.2023 - 06.2024
- Supervised daily operations to ensure smooth workflow and team efficiency.
- Trained new staff on company policies and operational procedures.
- Managed inventory levels using inventory management systems effectively.
Concrete Laborer
Culver Development
Warren, Michigan
06.2022 - 12.2022
- Assisted in mixing concrete for various construction projects.
- Operated hand tools and machinery for concrete placement tasks.
- Supported team members in lifting and positioning concrete forms.
- Followed safety protocols to minimize risks on job sites.
- Maintained clean and organized work areas to ensure safety standards.
Server
Bagger Dave's Burger Tavern
Chesterfield, MI
09.2021 - 06.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Provided exceptional service to high volume of daily customers.
- Cleared table and bussed dishes to allow for quick setups.
- Stocked server areas with supplies before, during and after shifts.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Developed strong and lasting resident relationships.
- Implemented sanitary food handling, holding and service protocols.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Parts Puller
Power Equipment Distributors
Richmond, MI
01.2020 - 08.2021
- Maintained neat, clean, secure, well-organized and safe warehouse to easily locate parts.
- Pulled customer-requested parts in warehouse and retail store and packaged for customers.
- Used hand and power tools to remove parts and operated forklift, pallet jack, hand truck, tow motor and order picker.
- Learned and understood warehouse and salvage yard contents and component functions to facilitate quick parts identification, resulting in informed customer service.
- Unloaded and received incoming shipments for warehouse, documented receipts and routed shipments to proper locations.
- Monitored and maintained parts warehouse inventory, identified low stock items and arranged for immediate replenishment.
- Loaded outgoing shipping vehicles, carefully arranging ordered parts to avoid damage during shipment.
- Scanned, identified and labeled parts via handheld scanner and interfaced with computerized inventory system to support inventory tracking.
Education
High School Diploma -
Richmond High School
MISkills
- Point of Sale (POS) system operations
- Quality control
- Service prioritization
- Effective customer upselling
- Safety Procedures
- Friendly, Positive Attitude
- Critical Thinking
- Relationship Building
- Working Collaboratively
- Basic Math
- Work Ethic
- Active Listening
- Organizational Skills
- People Skills
- Reliable and Trustworthy
- Customer Service
Timeline
Shift Leader
Dave’s Hot Chicken
02.2023 - 06.2024
Concrete Laborer
Culver Development
06.2022 - 12.2022
Server
Bagger Dave's Burger Tavern
09.2021 - 06.2022
Parts Puller
Power Equipment Distributors
01.2020 - 08.2021
High School Diploma -
Richmond High School