Kyle Jimboy
Moore,OK
Summary
Dynamic professional with a proven track record at Goodwill Industries of Central Oklahoma, enhancing customer satisfaction and streamlining inventory processes. Expert in customer service and time management, I excel in complex problem-solving and fostering stakeholder relationships. Skilled in both technical and interpersonal domains, I bring a history of achieving and exceeding employer expectations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Associate
Goodwill Industries Of Central Oklahoma
Oklahoma City, OK
10.2022 - 06.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Auto Glass Technician
Auto Glass Now
Oklahoma City, OK
03.2020 - 10.2021
- Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
- Accepted and processed payments for services.
- Provided same level of care and attention to all customers, no matter vehicle value.
- Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
- Applied primer, installed glass and monitored curing.
- Reduced vehicle downtime for clients with prompt completion of auto glass projects.
Auto Glass Technician
Safelite Auto Glass
Oklahoma City, OK
10.2014 - 05.2016
- Accepted and processed payments for services.
- Provided same level of care and attention to all customers, no matter vehicle value.
- Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
- Applied primer, installed glass and monitored curing.
- Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
- Provided detailed explanations of repair processes to customers, fostering transparency about the services being rendered.
- Provided mobile services, bringing convenience to customers at their preferred locations.
- Conducted thorough pre-and post-installation inspections to verify correct installation of auto glass components.
DJ, Barback, Security
Private Owners
Oklahoma City, OK
12.2009 - 10.2015
- Improved event atmosphere by curating tailored playlists for a diverse range of clients and venues.
- Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
- Implemented effective time management strategies allowing proper preparation prior to each performance.
- Monitored crowd reactions adjusting setlists accordingly for an engaging experience tailored towards audience preferences.
Education
Moore High School
Moore, Ok05.2004
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Customer interaction
- Workplace Safety
- Cash Handling
- Customer Engagement
- Decision-Making
- Complex Problem-Solving
- Courteous and Professional
- New Hire Training
- Data Entry
- Customer service orientation
- Order Fulfillment
Timeline
Associate
Goodwill Industries Of Central Oklahoma
10.2022 - 06.2023
Auto Glass Technician
Auto Glass Now
03.2020 - 10.2021
Auto Glass Technician
Safelite Auto Glass
10.2014 - 05.2016
DJ, Barback, Security
Private Owners
12.2009 - 10.2015
Moore High School