Kyle Jimboy
Moore,OK
Summary
Dynamic professional with a proven track record at Goodwill Industries of Central Oklahoma, enhancing customer satisfaction and streamlining inventory processes. Expert in customer service and time management, I excel in complex problem-solving and fostering stakeholder relationships. Skilled in both technical and interpersonal domains, I bring a history of achieving and exceeding employer expectations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Associate
Goodwill Industries Of Central Oklahoma
10.2022 - 06.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Auto Glass Technician
Auto Glass Now
03.2020 - 10.2021
- Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
- Accepted and processed payments for services.
- Provided same level of care and attention to all customers, no matter vehicle value.
- Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
- Applied primer, installed glass and monitored curing.
- Reduced vehicle downtime for clients with prompt completion of auto glass projects.
Auto Glass Technician
Safelite Auto Glass
10.2014 - 05.2016
- Accepted and processed payments for services.
- Provided same level of care and attention to all customers, no matter vehicle value.
- Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
- Applied primer, installed glass and monitored curing.
- Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
- Provided detailed explanations of repair processes to customers, fostering transparency about the services being rendered.
- Provided mobile services, bringing convenience to customers at their preferred locations.
- Conducted thorough pre-and post-installation inspections to verify correct installation of auto glass components.
DJ, Barback, Security
Private Owners
12.2009 - 10.2015
- Improved event atmosphere by curating tailored playlists for a diverse range of clients and venues.
- Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
- Implemented effective time management strategies allowing proper preparation prior to each performance.
- Monitored crowd reactions adjusting setlists accordingly for an engaging experience tailored towards audience preferences.
Education
Moore High School
Moore, Ok05.2004
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Customer interaction
- Workplace Safety
- Cash Handling
- Customer Engagement
- Decision-Making
- Complex Problem-Solving
- Courteous and Professional
- New Hire Training
- Data Entry
- Customer service orientation
- Order Fulfillment
Timeline
Associate
Goodwill Industries Of Central Oklahoma
10.2022 - 06.2023
Auto Glass Technician
Auto Glass Now
03.2020 - 10.2021
Auto Glass Technician
Safelite Auto Glass
10.2014 - 05.2016
DJ, Barback, Security
Private Owners
12.2009 - 10.2015
Moore High School
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