Kyle Johnson
McCalla,AL
Summary
Customer-oriented leader skilled at raising up teams and leaders to exceed goals, create an environment where people want to stay, and profitability grows.
Gifted at recruiting, hiring, and motivating the team to practice excellence in everything we do and say.
Successful at problem-solving and conflict resolution. (Gaining a long-term customer, not just avoiding conflict.)
Knowledgeable in sales, closing deals, finding what customers really need, and overcoming any objections.
Authenticity, loyalty, consistency, and treating people the way you want to be treated are non-negotiables.
Overview
15
15
years of professional experience
Work History
Store Manager
Dizzy Deans Fireworks
Hueytown, Alabama
01.2020 - Current
- Managed daily store operations to ensure smooth functioning and customer satisfaction.
- Developed sales strategies that increased profitability and enhanced customer engagement.
- Created promotional strategies that boosted product visibility and drove sales growth.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Maintained inventory levels through regular stock checks and ordering processes.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Exceeded team goals by implementing customer service initiatives that improved issue resolution.
Associate Pastor
Kingdom Culture Church
Hueytown, AL
01.2019 - Current
- Visited and counseled church members, providing pastoral care through prayer and support.
- Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
- Led outreach initiatives to engage unchurched, inactive, or new residents in the community.
- Trained volunteers to enhance their skills in ministry support roles.
- Recruited volunteers to serve in various roles within the church organization.
- Managed communication strategies to inform and connect congregation members effectively.
- Oversaw daily operations of ministry programs and activities.
Owner/Operator
Treat Yo Self Bakery
05.2023 - 11.2025
- Created a mobile bakery serving businesses, private events, and the public.
- Developed branding and marketing strategies that strengthened relationships with customers and supported business growth.
- Developed business plan and budget to maximize profitability.
- Monitored financial performance weekly to maintain fiscal responsibility and inform decision-making.
- Set pricing structures according to market analytics and emerging trends.
- Managed inventory and ordered bakery ingredients to ensure consistent supply and quality.
- Engaged with customers to gather feedback and enhance their experience.
Sales Advisor
Grayson BMW
Knoxville, Tennessee
03.2016 - 01.2019
- Cultivated relationships with new and existing clients, driving increased sales revenue.
- Applied extensive product knowledge to address customer inquiries, improving overall buying experience.
- Assisted customers with product selection and tailored recommendations based on needs.
- Resolved customer inquiries and issues promptly, fostering positive interactions.
- Provided customers with information on products and services available.
- Engaged clients in discussions to achieve favorable terms with clients to reach mutually beneficial agreements. and handled complaints or objections.
Pastor
RIO Church
Maryville, Tennessee
12.2014 - 02.2018
- Delivered sermons that engaged congregation members and fostered spiritual growth.
- Led weekly worship services, providing spiritual guidance and community support.
- Provided spiritual guidance and direction to church members.
- Provided counseling services to individuals, addressing personal concerns and offering support. on personal matters, providing guidance and support.
- Coordinated volunteer efforts to strengthen church involvement and build community relationships.
- Facilitated church meetings, ensuring open communication among congregation members.
- Worked with church leaders, staff and ministry teams to achieve growth of church and to foster positive community impact.
- Collaborated with church leadership in planning strategic initiatives for growth and outreach, fostering community engagement.
Maintenance Crew Member
Woodlands Apartments
Raleigh, North Carolina
07.2011 - 06.2013
- Conducted routine inspections of facilities, identifying and prioritizing maintenance needs.
- Assisted in troubleshooting technical issues, contributing to reduced downtime.
- Performed repairs on machinery and equipment to ensure proper functionality.
- Operated hand tools and power tools safely and effectively, ensuring efficiency in maintenance tasks.
- Maintained cleanliness and organization of work areas for safety compliance.
- Documented maintenance activities in logs for tracking purposes.
Education
Bachelor of Science - Psychology/Theology And Communication
Southeastern University
Lakeland, FL11-2010
Skills
- Relationship building
- Team leadership
- Conflict resolution
- Effective communication
- Sales expertise
- Leadership development
- Recruitment and hiring
- Customer service
- Product merchandising
- Leading staff meetings
- Team development
- Inventory oversight
- Advertising and marketing
- Delegating work
- Marketing and promotions
- Sales strategy
References
References available upon request.
Timeline
Owner/Operator
Treat Yo Self Bakery
05.2023 - 11.2025
Store Manager
Dizzy Deans Fireworks
01.2020 - Current
Associate Pastor
Kingdom Culture Church
01.2019 - Current
Sales Advisor
Grayson BMW
03.2016 - 01.2019
Pastor
RIO Church
12.2014 - 02.2018
Maintenance Crew Member
Woodlands Apartments
07.2011 - 06.2013
Bachelor of Science - Psychology/Theology And Communication
Southeastern University