Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesManager
Kyle Johnson

Kyle Johnson

Warren,MI

Summary

Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design. Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department.

Overview

15
15
years of professional experience
3
3
Certification

Work History

Branch Manager

Legacy Mortgage
06.2023 - Current
  • Maintained friendly and professional client interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.

Director of Training

Loans On Demand
08.2022 - Current
  • Assessed skill gaps for clients and developed training courses to meet identified needs.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.

Sales Trainer

New American Funding
02.2021 - 10.2022
  • Managed recruitment, training and development for highly effective sales team.
  • Developed and led group training courses to align with corporate sales and service goals.
  • Assessed training program effectiveness on regular basis and improved upon deficient areas.
  • Designed and implemented sales training program and documentation.

Teacher

International Academy Of Macomb
09.2019 - 02.2021
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported student physical, mental, and social development using classroom games and activities.

Loan Officer

New American Funding
03.2018 - 09.2019
  • Developed strong relationships with customers through high levels of customer service.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Submitted loan applications to underwriter for verification and recommendations.

Education

Master of Arts - Educational Administration

University of Michigan - Dearborn
Dearborn, MI

Master of Arts - Theatre

Wayne State University
Detroit, MI

Bachelor of Science - Theatre

Ball State University
Muncie, IN

Skills

  • Interviewing and Hiring
  • Business Development Expertise
  • Leadership Development
  • Performance Management
  • Curriculum Design
  • Sales Team Training
  • Sales Report Analysis
  • Data Analysis
  • Employee Onboarding

Certification

  • Licensed Resident Producer, 20585171 - 2023
  • Licensed Rel Estate Salesperson, 3501449357 - 2023
  • Licensed Mortgage Loan Originator, 1742548 - 2018

Timeline

Branch Manager

Legacy Mortgage
06.2023 - Current

Director of Training

Loans On Demand
08.2022 - Current

Sales Trainer

New American Funding
02.2021 - 10.2022

Teacher

International Academy Of Macomb
09.2019 - 02.2021

Loan Officer

New American Funding
03.2018 - 09.2019

Master of Arts - Educational Administration

University of Michigan - Dearborn

Master of Arts - Theatre

Wayne State University

Bachelor of Science - Theatre

Ball State University

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Kyle Johnson