Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Kyle Jones

Hyatsville,MD

Summary

I am a third year student and Psychology major at Howard University. I am interested in the Diversity in Federal Transit internship with the Federal Transit Administration. Throughout my college career, I have taken courses that help me better understand different fields in psychology (examples include clinical, neuropsychology, social, and personality psychology) and perform research to create solutions to problems. I have also learned about different kinds of data analysis for use in research designs, and what kinds of research studies to apply said designs to. I am certified in the Collaborative Institutional Training Initiative (CITI) program and I am trained in research ethics. In 2023, I became a member of The National Society of Leadership and Success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Representative

Vector Marketing Company
Baltimore, MD
05.2023 - Current
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Analyzed customer feedback to improve products and services.
  • Attended industry events such as conferences, seminars.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Demonstrated product features to align with customer needs.

Library Assistant

Enoch Pratt Library
Baltimore, MD
06.2018 - 08.2019
  • Assisted in the cataloging of new books and materials.
  • Organized shelves, book displays, and other library areas according to established guidelines.
  • Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and floors were free of debris.
  • Assisted in the preparation of materials for public programs such as book clubs, lectures, story times.

Education

Some College (No Degree) - Psychology

Howard University
Washington, DC

Skills

  • Client Service
  • Customer Service
  • Negotiation Tactics
  • Product and Service Sales
  • Interpersonal Communication Skills
  • Sales Presentations
  • Telephone Etiquette
  • Library Services
  • Research
  • Time Management

Certification

  • CITI Certified

Accomplishments

  • National Society of Leadership and Success

Timeline

Sales Representative

Vector Marketing Company
05.2023 - Current

Library Assistant

Enoch Pratt Library
06.2018 - 08.2019

Some College (No Degree) - Psychology

Howard University
Kyle Jones