Kyle Kaplan
Santa Monica,CA
Summary
Dependable Server, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
Work History
Server
Kreation
12.2018 - 6 2019
- Responsibilities included serving food and beverages to guests with a friendly upbeat attitude in a quick manner
- High paced work environment
- Developed restaurant image by providing fast and courteous service
- Consistently exceeded sales goals by efficiently managing sections and multi-tasking.
Busser/Runner
Courtyard Kitchen
08.2018 - 12.2018
- Responsibilities included cleaning tables, taking plates, utensils and drinkware to the kitchen to be washed, make sure diners' water glasses are full, and reset tables for the next service
- Help waiters and waitresses bring food out to a table, restock utensils, napkins and other dining room needs.
Host/Busser/Runner
Art's Table
08.2017 - 08.2018
- Responsibilities involved greeting customers as they enter the restaurant, take their reservation or put them on a waiting list, give them menus and shows them to their seats
- Also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.
Education
BBA - Finance
Loyola Marymount University
Los Angeles, CA 05.2001 -
Skills
Strong Work Ethic
Hospitality service expertise
Food Running
Cleanliness standards
Exceptional customer service
Food safety practices
Tableside Etiquette
Wine service
Teamwork and Collaboration
Warm and Friendly
Multitasking
Timeline
Server
Kreation
12.2018 - 6 2019
Busser/Runner
Courtyard Kitchen
08.2018 - 12.2018
Host/Busser/Runner
Art's Table
08.2017 - 08.2018
BBA - Finance
Loyola Marymount University
05.2001 -
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