Kyle Kiser
Huntington Beach
Summary
Results-driven professional with extensive experience at Uber Eats, specializing in customer service and time management. Proven expertise in web development that enhances user experiences and boosts sales performance. Strong communication and problem-solving abilities contribute to success in high-pressure environments, ensuring timely and safe delivery of goods while maintaining customer satisfaction.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Uber Eats
03.2025 - Current
- Deliver food orders promptly and reliably, consistently maintaining a high customer satisfaction rating.
- Leverage strong time management and navigation skills to plan efficient routes and reduce delivery times.
- Provide excellent customer service, resolving inquiries and ensuring a positive experience with each interaction.
Web Programmer
Casara Modern
09.2024 - 12.2024
- Developed and maintained web applications, collaborating with designers and stakeholders to deliver intuitive, user-focused solutions.
- Contributed to the successful launch of multiple projects through clean, efficient code, and adherence to best practices.
- Enhanced cross-platform user experience by aligning front-end functionality with design team goals, and user feedback.
Sleep Specialist
Living Spaces
Huntington Beach
11.2022 - 06.2023
- Delivered exceptional customer service through the Guest Engagement Model, creating a welcoming and consultative experience for every guest.
- Completed comprehensive training in sales techniques, product knowledge, and operational procedures, consistently meeting all development benchmarks.
- Maintained high visual standards in the department, and actively managed guest interactions to drive sales.
- Collaborated with sales and store teams to exceed revenue targets, and support overall store performance.
- I took the initiative in handling additional responsibilities and consistently adhered to company policies.
Restaurant Steward
American Cruise Lines
08.2022 - 01.2023
- Supported seamless dining service by setting up and breaking down tables, linens, silverware, and beverage stations with precision.
- Accurately took guest orders, and coordinated with kitchen staff to ensure timely and accurate meal delivery.
- Greeted guests warmly, fostering a welcoming environment, and building rapport to enhance the overall dining experience.
- Delivered elegant, American-style fine dining service, and responded promptly to special requests, both in and beyond the dining area.
Restaurant Server
Polly's Pies
Huntington Beach
03.2021 - 06.2022
- Delivered exceptional guest experiences by consistently meeting service standards, maintaining prompt wait times, and communicating with professionalism and warmth.
- Proactively identified and accommodated individual guest needs to create a welcoming, personalized dining atmosphere.
- Drove revenue growth through effective upselling of beverages, appetizers, entrées, sides, and desserts.
- Efficiently managed phone-in and takeout orders, ensuring accuracy, timely preparation, and secure packaging.
- Maintained a clean, organized environment by completing shift-based side work and weekly dishwashing responsibilities to support overall kitchen operations.
Cashier/Cook/Third
John's Philly Grille
Huntington Beach
03.2019 - 08.2020
- Consistently delivered high-quality guest experiences by upholding service standards, minimizing wait times, and maintaining professional, friendly communication.
- Anticipated and met individual guest needs to foster a welcoming, personalized dining environment.
- Increased sales through strategic upselling of beverages, appetizers, entrées, sides, and desserts.
- Accurately processed phone-in and takeout orders, ensuring timely preparation and secure packaging.
- Supported overall operations by performing shift-based side work and weekly dishwashing duties to maintain a clean, efficient workspace.
Restaurant Server
Olive Garden
Huntington Beach
11.2017 - 12.2018
- Delivered fast, friendly, and efficient service in alignment with the "Great, Eat, & Go!" Philosophy, ensuring a seamless dining experience from ordering to payment.
- Expertly managed all aspects of service, including upselling, order accuracy, meal delivery, table maintenance, POS operation, and team support.
- Maintained comprehensive menu knowledge, and demonstrated expertise in food preparation standards, sanitation practices, and formal table settings.
- Achieved top recognition for sales performance, ranking #1 in 7 of 8 food and beverage categories during both lunch and dinner services (April–May 2018).
Executive Assistant to CEO
B Scene Agency
07.2014 - 07.2018
- Functioned as the Executive Assistant to the CEO at B Scene Agency, providing comprehensive administrative support and managing various executive tasks. This role included organizing meetings, preparing reports, and ensuring smooth communication within the executive team. Strong organizational and interpersonal skills were vital for managing high-level responsibilities.
- Streamlined office processes and improved efficiency by implementing new administrative procedures.
- Coordinated high-profile meetings and events, ensuring all logistical details were meticulously handled.
Education
Bachelor of Science - Information Technology
University of Phoenix
04.2025
Skills
- Communication Skills
- Customer service
- Organizational Management
- Sales
- Marketing
- Tech support
- Relationship Management
- Microsoft Office
- Adobe Creative Cloud
- Team collaboration
- Technical support
- Web development
- Problem solving
- Time management
- Order picking and processing
- Multitasking
- Team building
- Cash handling
- Sales quota achievement
- Safe food handling
- Verbal and written communication
- GPS and route planning
- Valid Driver's license
- Teamwork
Accomplishments
- Honor Society
- Society of Leadership and Success
Timeline
Delivery Driver
Uber Eats
03.2025 - Current
Web Programmer
Casara Modern
09.2024 - 12.2024
Sleep Specialist
Living Spaces
11.2022 - 06.2023
Restaurant Steward
American Cruise Lines
08.2022 - 01.2023
Restaurant Server
Polly's Pies
03.2021 - 06.2022
Cashier/Cook/Third
John's Philly Grille
03.2019 - 08.2020
Restaurant Server
Olive Garden
11.2017 - 12.2018
Executive Assistant to CEO
B Scene Agency
07.2014 - 07.2018
Bachelor of Science - Information Technology
University of Phoenix
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