Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyle Koperwhats

Hopelawn,NJ

Summary

Skilled Service Representative driven to maximize customer satisfaction. Eager to leverage [Number] years of experience in dynamic new position with long-term career potential and room for advancement.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Utility Service Representative 1

Middlesex Water Company
11.2020 - Current
  • Maintained productivity and quality standards at all times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
  • Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
  • Kept work area clean, neat, and well-stocked to maximize productivity.
  • Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
  • Verified that all safety procedures were followed while working on utility systems.
  • Responded to emergency calls for utility repairs and troubleshooting.
  • Maintained high standards of workmanship by adhering to industry regulations and company policies during installations, repairs, or maintenance tasks.
  • Communicated with customers to address identified issues and provide updates on repairs.
  • Improved service reliability by conducting routine maintenance and repairs on utility equipment.
  • Uphold Class A CDl license

Volunteer Firefighter

Hopelawn Engine Company #1
02.2015 - Current
  • Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
  • Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
  • Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
  • Administered first aid and conducted emergent response management.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
  • uphold ICS 100-400
  • uphold Nims 700
  • Hazmat Awareness and Operations Certified
  • Hazmat Incident Command Certified
  • Emergency Medical Responder Certified


Dump Truck Driver

Ken Nagy JR & Sons Trucking
08.2017 - 10.2020
  • Hauled materials for road construction, large industrial use, construction and agriculture.
  • Maintained a clean driving record while operating heavy machinery in challenging weather conditions or congested traffic areas.
  • Maintained truck logs or time recordings as required by state and company policies and regulations.
  • Weighed in and out at scales for load ticketing and legal weight compliance.
  • Drove [Number]-ton capacity vehicles transporting [Type] materials for construction projects.
  • Maintained a safe work environment by adhering to company safety protocols and traffic regulations during transport.
  • Maintained required daily logs, vehicle inspection records and mileage.
  • Operated with safety and skill to avoid accidents and delays.
  • Operated vehicles according to local, regional and federal transportation regulations.
  • Safely drove truck and materials to various destinations in [State].
  • Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.

Education

High School Diploma -

Woodbridge High School
Woodbridge, NJ
06.2010

Skills

  • Organization
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Customer Service
  • Emergency Medical Responder
  • Volunteer Firefighter
  • Vehicle inspections
  • Safe Driving Practices
  • Vehicle Inspection
  • Safety policies
  • Vehicle maintenance and repair
  • Maintenance knowledge
  • Defensive Driving
  • Route Planning
  • Weather Preparedness
  • Safe Driving
  • Class A license
  • Vehicle extrication
  • Fire prevention
  • Fire suppression
  • Hazardous Materials Handling
  • Incident Command
  • First-aid and CPR
  • Water rescue

Certification

  • CPR/AED Certification
  • First Aid Certification
  • New Jersey Class A CDL Driver's License
  • Emergency Medical Responder Certification
  • ICS 100-400
  • Nims 700


Timeline

Utility Service Representative 1

Middlesex Water Company
11.2020 - Current

Dump Truck Driver

Ken Nagy JR & Sons Trucking
08.2017 - 10.2020

Volunteer Firefighter

Hopelawn Engine Company #1
02.2015 - Current

High School Diploma -

Woodbridge High School

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