KYLE KROUS
Battle Ground
Summary
Dynamic sales management professional with a proven track record of driving significant market share growth and exceeding sales targets. Expertise in mentoring diverse teams to enhance performance and cultivating partnerships with major distributors to optimize sales strategies.
Overview
38
38
years of professional experience
Work History
Division Sales Manager
Barcel USA
06.2015 - Current
- Drove market share growth, achieving over $30 million in sales with 30% increase in sales volume.
- Managed accounts while overseeing marketing strategies and coaching team members to align with sales objectives.
- Partnered with four major distributors to enhance sales of leading consumer packaged goods.
- Mentored owners, salesmen, account managers, and team members to elevate performance.
- Acted as liaison for internal and external partners to facilitate collaboration.
Account Manager
Coca-Cola Refreshments
Vancouver
01.2006 - 04.2015
- Grew sales and market share by introducing innovative sales programs that aligned with client needs.
- Achieved annual sales growth of five percent by executing effective sales programs.
- Recognized as top salesman in 2014 for exceptional performance.
- Managed sales, merchandising, marketing, and relationship building in large format channel accounts to enhance customer engagement and drive revenue.
- Demonstrated strong time management and problem-solving skills in daily operations.
District Manager
American Retail Services
Beaverton
01.2005 - 01.2006
- Direct oversight of the company’s 23 store territory in Oregon generating twelve million in annual store sales.
- Identified and addressed field operational issues, aligning team actions with company vision.
- Identified solutions to operational issues in the field, mentoring managers and instilling our company vision.
- Restructured operational procedures, addressed shrink, and enhanced staffing, training, and management evaluation within the team.
- Facilitated training sessions with managers and employees to implement operational improvements.
- Contributed to operations meetings, collaborating with management teams to enhance operational effectiveness and safety.
Sales & Service Assistant
Five Corners Appliance Co.
Vancouver
01.2004 - 01.2005
- Performed sales and service functions, providing customer support over phone and in person to assist sales team.
- Researched parts and prepared sales orders.
- Maintained parts inventory and database.
- Evaluated and analyzed business operations for owner to assess purchase viability.
- Proposed and implemented changes in operations to improve productivity and profitability.
- Conducted industry studies and evaluated market trends to inform future business strategies.
- Prepared and completed estimates of repair.
- Assessed purchase opportunity and concluded it was not viable for the company.
Operations supervisor
WSCO Petroleum Corp.
Portland
07.1998 - 04.2003
- Supervised eight retail locations, enhancing operational efficiency across 43 sites in Oregon and Washington.
- Directed a team of three, providing leadership to over 150 employees and 16 business unit managers.
- Established hiring guidelines and training programs, boosting workforce competency.
- Conducted interviews, hiring, training, scheduling, budgeting, cash handling, and customer service operations.
- Developed and implemented new operating procedures, policies, and standards for consistent performance.
- Streamlined distribution and maintenance programs, enhancing logistics and service delivery.
- Managed vendor negotiations and merchandising while overseeing marketing efforts and conducting investigations into theft and misconduct.
- Expanded sales initiatives and diversified product offerings to increase revenue streams.
Corporate accounts supervisor
WSCO Petroleum Corp.
Portland
06.1992 - 07.1998
- Serviced 37 accounts through regular visits and proactive communication with business owners in consignment program, strengthening client loyalty.
- Enhanced company relationships by prioritizing availability and engaging personally with key stakeholders, fostering trust and collaboration.
- Revitalized neglected accounts by enhancing site marketing tools and installing new equipment, driving customer re-engagement.
- Motivated retail owners and representatives during execution and follow-up of programs.
- Conducted daily price surveys as division pricing manager, evaluating costs and dictating price changes.
- Managed facility maintenance projects, performing necessary repairs efficiently.
- Facilitated rebranding and renovation projects to enhance brand visibility.
- Scheduled and managed construction, electrical, and painting contractors for project completion.
Infantry 11c
United States Army
Fort Ord
02.1988 - 06.1991
- Gained leadership, obedience, and perseverance skills through rigorous training and hands-on experience.
- Completed management training emphasizing safety protocols in maintenance and motor pool operations.
- Received specialized training for performance under stressful conditions.
- Tactically deployed 81mm mortars in field environments during peace and wartime.
- Executed public relations and weapon confiscation duties during Operation Just Cause in Panama, enhancing mission effectiveness.
- Achieved honorable discharge after dedicated service.
Education
Certificate of Achievement -
Northwest Leadership Institute
Portland01-2001
College -
Spokane Falls Community College
Spokane01-1988
DIPLOMA -
A.C. Davis High School
Yakima01-1987
Skills
- Sales strategy
- Sales and account management
- Sales performance analysis
- Customer relationship management
- Salesforce expertise
- Profit margin optimization
- Business operations management
- Project management
- Personnel leadership
- Sales team leadership
- Training programs
- Interviewing and hiring
- Policy implementation
- Time management
- Problem solving
- Self-starter mindset
- Office 365 proficiency
- Communication skills
- Interpersonal communication skills
- Brand positioning strategies
Affiliations
- Volunteer Youth Soccer Coach - Pacific Soccer Club
Timeline
Division Sales Manager
Barcel USA
06.2015 - Current
Account Manager
Coca-Cola Refreshments
01.2006 - 04.2015
District Manager
American Retail Services
01.2005 - 01.2006
Sales & Service Assistant
Five Corners Appliance Co.
01.2004 - 01.2005
Operations supervisor
WSCO Petroleum Corp.
07.1998 - 04.2003
Corporate accounts supervisor
WSCO Petroleum Corp.
06.1992 - 07.1998
Infantry 11c
United States Army
02.1988 - 06.1991
Certificate of Achievement -
Northwest Leadership Institute
College -
Spokane Falls Community College
DIPLOMA -
A.C. Davis High School