Kyle Kuczynski
Richfield,United States
Summary
Operations-focused professional with strengths in dispatch leadership, project planning, and customer communication. Supports fleet routing, delivery tracking, reporting, and staff coordination while drawing on marketing and sales experience to strengthen client relationships, organize work, and improve service follow-through.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Lead Dispatcher
Cleveland Logistics Co
Cleveland, Ohio
05.2024 - Current
- Oversaw dispatch operations, routing, and tracking for 90-100 fleet vehicles and drivers.
- Monitored delivery status to identify potential delays and provided timely updates to customers.
- Coordinated staff workflow to ensure adherence to organizational performance standards.
- Compiled delivery reports to maintain accurate records and support operational transparency.
Insurance Sales Agent
Allstate Insurance Co
10.2023 - 05.2024
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Cultivated client relationships to identify and address insurance needs, fostering trust and long-term loyalty.
- Recommended coverage types and amounts tailored to customers' specific circumstances, enhancing their understanding of insurance options.
- Sought new clients and built relationships through networking, referrals, lead databases, and cold calling, and expanded client base.
Marketing Manager
North Coast Financial Consultants
01.2020 - 10.2023
- Created and executed marketing strategies for product launches, rebranding initiatives, and promotional campaigns.
- Increased brand awareness and generated leads by managing internal and external marketing campaigns and programs.
- Coordinated workflow among staff, overseeing document management, planning, and distribution of creative materials.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Project Manager
Liberty Restoration
01.2022 - 10.2023
- Managed projects through all phases from procurement to commissioning, ensuring timely delivery.
- Planned, designed, and scheduled project phases for large-scale initiatives.
- Identified resource plans to align with project goals and objectives.
- Met project deadlines without sacrificing build quality or workplace safety.
Field Sales Specialist
Window Nation
12.2017 - 12.2021
- Traveled throughout assigned territory to engage leads and strengthen relationships with existing customers.
- Represented the company brand during customer and prospect interactions.
- Forecasted sales and evaluated customer interaction methods to optimize engagement strategies.
- Researched market conditions and analyzed industry competitors to inform strategic decisions.
Education
Associate of Arts - Finance
Cuyahoga Community College
Cleveland, OH12-2025
Skills
- Logistics management
- Logistics coordination
- Operational analytics
- Project management
- Microsoft Excel
- Customer relationship management
- Team leadership
- Quick decision making
- Conflict resolution
- Verbal and written communication
Certification
- Property & Casualty License - 2023-Current
Timeline
Lead Dispatcher
Cleveland Logistics Co
05.2024 - Current
Insurance Sales Agent
Allstate Insurance Co
10.2023 - 05.2024
Project Manager
Liberty Restoration
01.2022 - 10.2023
Marketing Manager
North Coast Financial Consultants
01.2020 - 10.2023
Field Sales Specialist
Window Nation
12.2017 - 12.2021
Associate of Arts - Finance
Cuyahoga Community College