Kyle Larsen
Retired Home Appliance Technician
Bakersfield,CA
Summary
Dynamic Service Technician with a proven track record at Sears, excelling in troubleshooting and resolving complex hardware and software issues. Skilled in equipment installation and preventive maintenance, I enhance customer satisfaction through effective problem-solving and strong interpersonal communication. Committed to restoring machines to peak performance while working independently and efficiently.
Overview
27
27
years of professional experience
Work History
Service Technician
Slush Puppy
01.2001 - 01.2003
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Service Technician
Sears
11.1975 - 11.2000
- Troubleshot and resolved hardware and software issues reported by customers.
- Installed new equipment and provided detailed operation instructions.
- Troubleshot and repaired equipment to ensure peak performance.
- Enhanced customer satisfaction through prompt and effective resolution of technical issues.
Education
No Degree - Refrigeration
Sears Technicial Training Center
Fresno, CASkills
Customer service
Timeline
Service Technician
Slush Puppy
01.2001 - 01.2003
Service Technician
Sears
11.1975 - 11.2000
No Degree - Refrigeration
Sears Technicial Training Center