Kyle Locke
Anchorage,AK
Summary
Dynamic Operations Manager with a proven track record at Moore Heating and A/C, excelling in team leadership and logistics management. Enhanced performance outcomes through strategic empowerment and effective project management. Cultivated strong vendor relationships while maintaining strict budget controls, resulting in timely project delivery and increased accountability within the team.
Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
20
20
years of professional experience
Work History
Operations Manager
Moore Heating and A/C
10.2014 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Key Carrying Department Supervisor
The Home Depot Inc
09.2005 - 06.2014
- Provided exceptional leadership for a diverse team of employees, consistently achieving departmental goals and objectives.
- Managed daily operations within the department including scheduling shifts, assigning tasks, overseeing budgets, and tracking sales progress against targets.
- Oversaw visual merchandising presentations within the department, ensuring consistency with corporate standards while also incorporating local trends or seasonal changes.
- Ensured safety compliance throughout the department by conducting regular inspections and addressing potential hazards promptly.
- Conducted regular performance evaluations for staff members, offering constructive feedback for improvement and career growth.
- Implemented loss prevention measures to minimize theft incidents within the department, maintaining strict inventory control practices.
- Increased sales revenue by effectively managing product inventory and strategically merchandising key items.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Education
High School Diploma - Business Management
Dimond High School
Anchorage, AK03.2003
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Project management abilities
- Logistics management
- P&L management
Timeline
Operations Manager
Moore Heating and A/C
10.2014 - Current
Key Carrying Department Supervisor
The Home Depot Inc
09.2005 - 06.2014
High School Diploma - Business Management
Dimond High School
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