Kyle McCann
Roy,UT
Summary
Experienced in sales, customer service, management, teamwork, and problem-solving. Possess a diverse skill set. Strongly believe in the power of a great team and a strong leader. Thrive on hard work and enjoy staying busy. Confident in being a valuable asset to your company in any capacity required.
Overview
10
10
years of professional experience
Work History
Department Manager
Floor and Decor
04.2018 - 10.2024
- Leading people, being the voice of change, contributing wherever I can is my main drive. Nothing can stop a good team.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Store Manager: Virginia Young- (385)-459-3194
Sales Specialist
Lowes Home Improvment
08.2014 - 04.2018
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Provided first-rate service to all customers and potential customers.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Demonstrated product features, answered questions and persuasively overcame objections.
LUMBER/BUILDING MATERIALS CSA
LOWES
08.2014 - 04.2018
- The main responsibilities of this position is to assist customers with anything from simple lumber questions all the way up to full building projects
- Constantly special ordering projects for general customers and Co tractors
- Stocking shelves and working in a team to achieve our department goals.
Education
High School Diploma -
Minico Highschool
Rupert, ID05-2005
Skills
- Management
- Supervisor and assistant manager skills learned from previous positions managing crews of 3 to 7 people
- Sales
- Sales positions from previous jobs have really helped me excel in my personal and professional life Sales of internet and satellite services, both of which I progressed at very well
- Communication
- Every professional always tries to maintain good communication not only in the work place but also in their personal life as well, and I am no different Life is always changing and without great communication it’s really hard to keep up with everything
- Leadership
- I have always strived to be in a leadership role and when I get there I always make the best of the opportunity From working with other forklift operators to running my own crew on my own packaging line, being a leader is a job that I want and value and succeed at
References
Bruce Barnes
Arturo Gutierres
Bryce Williams
Timeline
Department Manager
Floor and Decor
04.2018 - 10.2024
Sales Specialist
Lowes Home Improvment
08.2014 - 04.2018
LUMBER/BUILDING MATERIALS CSA
LOWES
08.2014 - 04.2018
High School Diploma -
Minico Highschool
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