Accomplished Sales Manager offering 8 years of experience developing and maximizing Inside & Outside sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
10
10
years of professional experience
Work History
Manager of Sales, Custom Milling, & Outside Sales
True American Grain Reclaimed Wood
09.2013 - Current
Identified issues, concerns or areas for improvement and worked with team to resolve.
Developed daily targets and clearly communicated plan to subordinates and team members.
Understood and maintained commitments to production plan.
Monitored daily throughput and addressed shortfalls to daily production plan.
Led as subject matter expert for area of responsibility through complete understanding of operations, work instructions, test, capacity and labor requirements.
Processed payments and maintained accurate drawers to meet financial targets.
Answered phones and took orders with enthusiasm and delivered information regarding items to
customers.
Assisted customers by asking open-ended questions to understand needs and suggest suitable
merchandise.
Resolved customer issues quickly to close deals and boost client satisfaction.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Met with clients, delivering presentations, and educating on product and service features and offerings.
Trained and coached employees to improve performance and skills.
Used hand and power tools, equipment, and instruments accurately.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Unloaded and stacked materials by raising and lowering lifting devices.
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Established new accounts through cold calling and personal visits to potential customers.
Warehouse Worker
Whitecap
02.2020 - 08.2021
Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.
Performed general housekeeping and cleaning tasks.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Consistently lifted materials weighing as much as 100 pounds.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Operated forklift to safely move and safeguard stock and supplies in warehouse.
Maintained clean, orderly work environment free of hazards.
Warehouse Worker
Whitecap
12.2019 - 01.2020
Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.
Performed general housekeeping and cleaning tasks.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Consistently lifted materials weighing as much as 100 pounds.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Operated forklift to safely move and safeguard stock and supplies in warehouse.
Maintained clean, orderly work environment free of hazards.
Education
No Degree - Sociology
Saddleback College
Mission Viejo, CA
Cosmetology Certification - Cosmetology
Advance Beauty College
Laguna Hills
06.2018
High School Diploma -
San Juan Hills High School
San Juan Capistrano, CA
06.2017
Skills
Marketing
Business Development
Performance Management
Problem-solving
Teamwork
Decision-making
Time management
Operations Management
Customer service skills
Written and verbal communication
Timeline
Warehouse Worker
Whitecap
02.2020 - 08.2021
Warehouse Worker
Whitecap
12.2019 - 01.2020
Manager of Sales, Custom Milling, & Outside Sales
True American Grain Reclaimed Wood
09.2013 - Current
No Degree - Sociology
Saddleback College
Cosmetology Certification - Cosmetology
Advance Beauty College
High School Diploma -
San Juan Hills High School
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