Summary
Overview
Work History
Education
Skills
Art
Timeline
Generic

Kyle Miller

Wilmore,KY

Summary

I am a dedicated customer service professional. Solid team player with outgoing, positive demeanor. Motivated to maintain customer satisfaction and company success. Specialize in quality, speed and process optimization. Experience developing relationships and maintaining business expectations.

Overview

1
1
year of professional experience

Work History

Amazon Costumer Returns

Amazon Fulfilment Center
07.2023 - Current
  • Enhanced customer satisfaction by efficiently processing returns.
  • Streamlined return processes for improved productivity and reduced wait times.
  • Collaborated with team members to optimize return procedures and enhance overall efficiency.
  • Ensured timely processing of returns, minimizing delays and enhancing customer experience.
  • Conducted thorough inspections of returned merchandise for accurate refund assessments.
  • Managed the organization of returns area by maintaining a clean and efficient workspace.
  • Processed high volumes of returns accurately.
  • Exceeded performance metrics consistently. I am top two percent in productivity. Setting a high standard for colleagues within the department.
  • Contributed to increased revenue by identifying opportunities for reselling returned merchandise in good condition.
  • Participated in team meetings and clubs.
  • Adhered to company safety guidelines.
  • Collaborated with team members to facilitate returns quickly.
  • Increased productivity through streamlined processes and system efficiency.
  • Maintained up-to-date knowledge of product and service changes.
  • Responded proactively and positively to rapid change.
  • Sought ways to improve my processes and services provided.
  • Cross-trained and provided backup support for leadership.
  • Maintained clean and orderly checkout areas by sweeping floors, emptying trash cans and wiping down surfaces.

Education

Associate of Science - Veterinary Technology

Morehead State University
150 University Blvd, Morehead, KY 40351
05.2022

Skills

  • Order Processing
  • Adaptability
  • Active Listening
  • Inventory Management
  • Quality Control
  • Computer Skills
  • Microsoft Office
  • Order and Refund Processing
  • Warehousing Functions
  • Calm and Professional Under Pressure

Art

I love all forms of art and creativity. Creating posters and other illustrations.  Making a comic book by myself. Inking coloring book pages for friends and clients. I have completed art projects for many people. I have participated in a short film in college. I created and launched a video game on Itch.io called Toungy.

Timeline

Amazon Costumer Returns

Amazon Fulfilment Center
07.2023 - Current

Associate of Science - Veterinary Technology

Morehead State University

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