Kyle Moore
Fort Collins,CO
Summary
Dynamic Assistant General Manager at Brother's Bar & Grill with a proven track record in team leadership and employee training. Expert in sales forecasting and customer retention, driving profitability through effective inventory management and policy implementation. Committed to enhancing customer satisfaction while fostering a high-performance work environment. Hoping to apply acquired management skills to mechanical engineering field.
Overview
4
4
years of professional experience
Work History
Assistant General Manager
Brother's Bar & Grill
04.2024 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and guided employees to maintain high performance metrics.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Resolved problems promptly to elevate customer approval.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
Bartender Shift Manager
Brother's Bar & Grill
10.2021 - 04.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Trained at least 20 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
Mechanical Engineering
Colorado State University
Fort Collins, CO05-2023
Skills
- Training and development skill
- Team leadership strength
- FEA and failure analysis
- MathWorks MATLAB
- Food safety and sanitation
- Customer retention
- Employee relations
- Sales forecasting
- Staff development
- 3D design and simulation software
- Project management
Timeline
Assistant General Manager
Brother's Bar & Grill
04.2024 - Current
Bartender Shift Manager
Brother's Bar & Grill
10.2021 - 04.2024
Mechanical Engineering
Colorado State University
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