KYLE MORAN
Starbucks Coffee Company
Wakefield,RI
1
Certification
16
years of professional experience
Results-oriented Assistant Manager skilled in inventory management, operations, and team leadership in retail and food service. Drives operational efficiency, optimizes product presentation, and ensures high customer satisfaction. Leverages strong communication, problem-solving, and organizational skills to thrive in fast-paced environments.
Work History
Shift Supervisor
1 Year- Supervised store operations, delegating tasks to maintain service flow and team accountability.
- Trained new partners on beverage standards, POS procedures, and customer service expectations.
- Monitored cash handling, register accuracy, and drawer reconciliations during daily shifts.
- Resolved customer concerns promptly, preserving service quality and brand standards.
- Managed inventory checks, restocking, and product availability across service areas.
- Enforced food safety, sanitation, and compliance standards throughout daily operations.
- Coached partners on workflow improvements, supporting consistency and efficient shift execution.
Assistant Manager
8 Years- Oversaw produce department operations ensuring freshness, compliance, and optimal presentation of all inventory.
- Implemented stock rotation, ordering, and merchandising strategies aligned with sales trends to enhance inventory management.
- Trained and supported staff in customer engagement and product knowledge to improve department performance.
- Enforced safety and sanitation standards, ensuring compliance and maintaining a clean workspace for optimal operations.
- Trained staff in customer engagement and product knowledge, contributing to improved service quality and department performance.
Assistant Manager
1 Year- Promoted from Shift Leader to Assistant Manager within 6 months due to exceptional leadership and reliability.
- Managed team of 25 employees, enhancing operational efficiency and delivering high-quality customer service.
- Developed weekly schedules and assisted in payroll processing to optimize labor efficiency.
- Developed weekly schedules and processed payroll, maximizing labor efficiency and ensuring adequate staffing.
- Conducted training sessions on customer satisfaction, food safety, and policy adherence, improving team knowledge and compliance.
Line Cook
- Prepared high-quality meals efficiently during peak hours while maintaining cleanliness and safety standards.
- Maintained stock levels and ensured proper food storage and rotation to support kitchen efficiency.
- Served over 100 customers daily in fast-paced environment, ensuring consistency and accuracy in food delivery.
Shift Leader
3 Years- Trained and supervised front-line staff to ensure prompt, friendly, and accurate service.
- Managed banking deposits, inventory counts, and cash control audits to maintain operational integrity.
- Monitored compliance with food safety and sanitation protocols across shifts to uphold health standards.
- Managed daily banking deposits, inventory counts, and cash control audits.
Education
High School Diploma
Skills
Customer Service
Product Presentation
Food safety compliance
Cash handling
Point of Sale Management
Employee training
Time Management
Organizational Skills
Visual Merchandising
Cash management
Data Entry
Workplace safety
Accomplishments
- Employee of the Quarter
- Certified Food Safety Manager (License Number: FMC34980)
Certification
- Attention to Detail: Inventory — Expert
- Organizational Skills — Highly Proficient
- Retail Skills: Shelf Stocking — Expert
- Visual Merchandising — Proficient
- Retail Customer Service — Expert
- Data Entry — Highly Proficient
Timeline
Shift Supervisor
Starbucks Coffee Company
11.2025 - CurrentRead More
Assistant Manager
Dave’s Fresh Marketplace
01.2017 - 01.2025Read More
Assistant Manager
Dunkin’ Donuts
01.2015 - 01.2016Read More
Line Cook
D’Angelo Grilled Sandwiches
01.2015 - 01.2015Read More
Shift Leader
Dunkin’ Donuts
01.2011 - 01.2014Read More
South Kingstown High School
High School Diploma
Read More