Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyle Oakland

San Diego,CA

Summary

Meticulous Dispatch Supervisor with 8-year background monitoring daily on road performance and coordinating transportation activities. Detail-oriented collaborator skillful in successfully solving issues and distributing driver assignments. Recognized as team player with well-honed leadership and critical thinking skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Fire Dispatcher

City Of San Diego
12.2015 - Current
  • Collaborated with other emergency service agencies to coordinate multi-agency responses, ensuring seamless operations during emergencies.
  • Improved communication between first responders and dispatch center through regular training sessions.
  • Promoted public awareness of emergency services by participating in community outreach events, representing the department with professionalism and integrity.
  • Contributed to the development of department policies and procedures, enhancing overall effectiveness in handling emergencies.

System Status Controller

Rural Metro Ambulance
06.2011 - 01.2016
  • Boosted overall system performance by optimizing configurations based on usage patterns and resource demands.

Emergency Medical Technician

San Diego Medical Services Enterprise/Rural Metro
03.2009 - 10.2010
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.

Education

Associate of Science - Biology

San Diego Mesa College
San Diego, CA
05.2018

Skills

  • Call prioritization
  • Radio Communications
  • Computer-Aided Dispatch
  • Public Safety Awareness
  • Critical Decision-Making
  • Quick Learner
  • Stress Tolerance
  • Accuracy and Precision
  • Prioritizing Situations
  • Critical Thinking
  • Computer Skills
  • Decision-Making

Certification

  • Certified Training Officer

Timeline

Fire Dispatcher

City Of San Diego
12.2015 - Current

System Status Controller

Rural Metro Ambulance
06.2011 - 01.2016

Emergency Medical Technician

San Diego Medical Services Enterprise/Rural Metro
03.2009 - 10.2010

Associate of Science - Biology

San Diego Mesa College
  • Certified Training Officer
Kyle Oakland