Kyle Oakland
San Diego,CA
Summary
Meticulous Dispatch Supervisor with 8-year background monitoring daily on road performance and coordinating transportation activities. Detail-oriented collaborator skillful in successfully solving issues and distributing driver assignments. Recognized as team player with well-honed leadership and critical thinking skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Fire Dispatcher
City Of San Diego
3750 Kearny Villa Rd
12.2015 - Current
- Collaborated with other emergency service agencies to coordinate multi-agency responses, ensuring seamless operations during emergencies.
- Improved communication between first responders and dispatch center through regular training sessions.
- Promoted public awareness of emergency services by participating in community outreach events, representing the department with professionalism and integrity.
- Contributed to the development of department policies and procedures, enhancing overall effectiveness in handling emergencies.
System Status Controller
Rural Metro Ambulance
3750 Kearny Villa Rd
06.2011 - 01.2016
- Boosted overall system performance by optimizing configurations based on usage patterns and resource demands.
Emergency Medical Technician
San Diego Medical Services Enterprise/Rural Metro
10405 San Diego Mission Rd
03.2009 - 10.2010
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
Education
Associate of Science - Biology
San Diego Mesa College
San Diego, CA05.2018
Skills
- Call prioritization
- Radio Communications
- Computer-Aided Dispatch
- Public Safety Awareness
- Critical Decision-Making
- Quick Learner
- Stress Tolerance
- Accuracy and Precision
- Prioritizing Situations
- Critical Thinking
- Computer Skills
- Decision-Making
Certification
- Certified Training Officer
Timeline
Fire Dispatcher
City Of San Diego
12.2015 - Current
System Status Controller
Rural Metro Ambulance
06.2011 - 01.2016
Emergency Medical Technician
San Diego Medical Services Enterprise/Rural Metro
03.2009 - 10.2010
Associate of Science - Biology
San Diego Mesa College